Montefiore Mount Vernon Hospital : Emergency Room

Came in June 16th around 3am, discharged the 17th around 10:30am. From the second I hit that front desk they got me. Super understanding, no attitude, just not like 100 questions
Every room they moved me to, somebody was right there. The whole team communicated so well, Felt carried the whole way.
Care 10/10. Treatment 10/10.
I waited like 20-30 min a couple times but it's the ER, My doctor might be saving somebody's life in the next room. I'll wait an hour if that's what it takes. That's the job.
And privacy level they gave me real space to talk to the nurses and doctors about what was actually wrong with me. Didn't feel rushed, didn't feel exposed. Felt 100% safe.
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The staff is in a hurry to get a couple of facts from you, instead of letting you tell them why you're there. I know they're short-staffed, especially at night, but this is ridiculous.
Then there was the orderly who *impaled* me for blood, like I was a receptacle rather than a person. Totally unprofessional.

I take my mom here and everyone is friendly. This hospital gets a bad rap from their past. Mt. Vernon needs this hospital so the people in Mt.Vernon should be doing what they can to keep it in Mt.Vernon. The doctors are knowledgeable about her condition and what they can’t handle they send her to their colleagues at the Bronx location.