Replaced my liner last summer and it turned out great. On the second day of the project I was told my light rings were missing and I would need to purchase new ones for $300 more. After some back and forth the company made things right and the rest of the project went off without a hitch.
Was not the cheapest out there, but did a good job with the liner.
March 2026
I purchased this Caldera Hot Tub because of John. And I continue to do business with Arthur Edwards because of him, and the honest and professional way he runs the store. Always helpful. Just a pleasure to deal with and always resolves any issue, or answer any question I have. Jared is a real asset to the business as well and these guys make it all a worthwhile experience.
December 2025
I used them last season for the first time, and my first year as an in-ground pool owner. Overall, the company is very good. I’m having my liner replaced this year by them, which lets you know that I still have faith in this company. One true factor that really brings up the company’s rating is Brenden Short. This gentleman really knows his pools. A true guru of pool problem solving. Always friendly, professional, and available for the many questions and problems I had. His guidance truly made a difference for me, and he never made me feel like a bother. Whatever they’re paying Brendon, he needs a raise. Do NOT let this gentleman go!! They say, “The... read full review
Replaced my liner last summer and it turned out great. On the second day of the project I was told my light rings were missing and I would need to purchase new ones for $300 more. After some back and forth the company made things right and the rest of the project went off without a hitch.
Was not the cheapest out there, but did a good job with the liner.
I purchased this Caldera Hot Tub because of John. And I continue to do business with Arthur Edwards because of him, and the honest and professional way he runs the store. Always helpful. Just a pleasure to deal with and always resolves any issue, or answer any question I have. Jared is a real asset to the business as well and these guys make it all a worthwhile experience.
I used them last season for the first time, and my first year as an in-ground pool owner. Overall, the company is very good. I’m having my liner replaced this year by them, which lets you know that I still have faith in this company.
One true factor that really brings up the company’s rating is Brenden Short. This gentleman really knows his pools. A true guru of pool problem solving. Always friendly, professional, and available for the many questions and problems I had. His guidance truly made a difference for me, and he never made me feel like a bother. Whatever they’re paying Brendon, he needs a raise. Do NOT let this gentleman go!! They say, “The... read full review