About Arthur Edwards Pool & Spa Centre
Arthur Edwards Pool & Spa Center has been a trusted name in backyard transformations on Long Island since 1974. Specializing in custom inground pools and spas, they create outdoor spaces designed for family connection and relaxation. Customers consistently praise the outstanding customer service provided by the team. One reviewer noted that after years of struggling with pool maintenance, they finally found a company that does things the right way, with clear communication and helpful staff. Another highlighted the attentiveness of employees who quickly addressed hot tub repairs, emphasizing their commitment to customer satisfaction. The showroom is well-stocked with supplies and spas, and the staff are professional, knowledgeable, and helpful. Delivery and installation are smooth and uneventful, with ongoing support available for questions and maintenance needs. The team recommends specific filter equipment, pool heater, and a Polaris automatic pool vacuum, resulting in a low-maintenance pool that can be enjoyed well into October thanks to a high-quality heater. Service technicians are responsive and skilled, often fixing issues quickly and providing helpful advice, including tips on parts and chemicals. They regularly perform water tests at no charge and prioritize customer happiness over sales. Overall, Arthur Edwards Pool & Spa Center is recognized as a reliable, honest, and experienced business dedicated to making outdoor leisure enjoyable and hassle-free for families.
I purchased a hot tub 3 years ago , the installation was smooth and they left plenty of information/ chemicals to get me started. Our warranty service calls were quick to respond and fix in a timely manner. Caldera was the perfect choice as it’s almost maintenance free with basic maintenance thank you again as I wish I purchased one years ago!!!
Replaced my liner last summer and it turned out great. On the second day of the project I was told my light rings were missing and I would need to purchase new ones for $300 more. After some back and forth the company made things right and the rest of the project went off without a hitch.
Was not the cheapest out there, but did a good job with the liner.
I purchased this Caldera Hot Tub because of John. And I continue to do business with Arthur Edwards because of him, and the honest and professional way he runs the store. Always helpful. Just a pleasure to deal with and always resolves any issue, or answer any question I have. Jared is a real asset to the business as well and these guys make it all a worthwhile experience.