About Mobile Kangaroo - Apple Authorized Service Provider
Mobile Kangaroo is an Apple Authorized iPhone and Mac repair shop known for its friendly, Apple-trained technicians. With easy access and a convenient process, they provide quick and efficient repairs for computers, phones, and tablets. Their access to Apple diagnostic tools and genuine parts ensures that repairs are done properly, saving customers time and expense. Every repair is backed by Apple's warranty, giving customers peace of mind. Technicians take pride in their work, providing personalized attention to each repair. They keep customers informed throughout the process, ensuring that devices are repaired quickly and to the customer's satisfaction. The shop maintains a clean environment and even has a cat, adding a unique touch to the experience. Customers have praised the service, highlighting the professionalism and efficiency of the repairs. The manager, Craig, has been described as great, personable, and knowledgeable, helping customers with any issues they may have. Customers have reported positive outcomes, including restoring devices to factory settings and receiving OEM Apple batteries.
I walked into the store to have my daughter's iPhone repaired. No appointment. Luke was quick to help. Very friendly and professional. Within two hours the phone was fixed. Such a smooth process. Better than trudging to the Apple Store. It's close to my home with no waiting.
I called to come in through apple to replace my phone screen and they were accurate in answering and giving me a good time to come in. Luke was extremely kind and accommodating to me while waiting for the repair. It only took 35 minutes and was a smooth easy process!
I was helped by Luke at Mobile Kangaroo in Massapequa.
He was courteous, very knowledgeable and patient when it came to answering all my questions. All in all, he helped make the experience of getting phone repaired seamless. The repair was also completed in a little over an hour.