Clothes came back fine but won’t be coming back due to the poor customer service. Like others have said, the owners seem to always be rude for no reason (even by New York standards).
November 2023
I decided to get my wedding dress dry cleaned after receiving it back from alteration. And I went to this dry cleaner as I have used it in the past for other clothing items. It was just two weeks before my wedding and the timing was tight. Jose tried calling several places to ensure he finds his contact who will take care of my dress on time - and actually it came one day before it was originally planned!! The wedding was amazing and people gave me compliments about the dress too. Very grateful for reliable and thoughtful customer service experience.
August 2023
I live in the area and have been coming here for all cleaning and alteration needs. Jose is always very welcoming and gives a true neighborhood feel. I have come multiple times with last minute requests to get dresses altered and he had it back to me within days at a fair price. Highly recommend!
Clothes came back fine but won’t be coming back due to the poor customer service. Like others have said, the owners seem to always be rude for no reason (even by New York standards).
I decided to get my wedding dress dry cleaned after receiving it back from alteration. And I went to this dry cleaner as I have used it in the past for other clothing items. It was just two weeks before my wedding and the timing was tight. Jose tried calling several places to ensure he finds his contact who will take care of my dress on time - and actually it came one day before it was originally planned!! The wedding was amazing and people gave me compliments about the dress too. Very grateful for reliable and thoughtful customer service experience.
I live in the area and have been coming here for all cleaning and alteration needs. Jose is always very welcoming and gives a true neighborhood feel. I have come multiple times with last minute requests to get dresses altered and he had it back to me within days at a fair price. Highly recommend!