The techs and doctors at the Lancaster office are knowledgeable, caring, and very empathetic. My daughter's beloved bunny is old and unfortunately he is entering the end of life. The doctor was so understanding and sympathetic to my daughter, and offered us advice to keep him comfortable. I highly recommend to take your exotic animals here. We also bring our cats to the Williamsville office and have the same experience. We had a very sick little baby last summer and the techs and doctors took very good care of him.
Julie Juzdowski
Dec 2025
I brought Myles in today and they were so wonderful and efficient with him. The price was not bad either. Very pleased with our visit and outcome.
Dr. Rita Capaccio
Oct 2025
I brought my very sick cat to see Dr Mineo. She was great, very concerned as he was very ill. Sadly, he passed away suddenly at home. I let the clinic know so as to cancel his follow-up but they continued to call not once, but twice to schedule a follow up visit. I spent a few thousand dollars on him, hoping to save him, after he passed I didn't even get a card from them.
Randy Kovach
Sep 2025
I took my dog there in a panic .. she had gotten into a fight with a rabid racoon. The folks there were amazing. They treated my dog and me with such compassion and still maintained professional treatment. So lucky my dog was okay, but will never forget that she was treated with the caring i of a family member. I strongly recommend this facility and the wonderful people that work there.
Heather Lang
Sep 2025
My ferrets have a great vet. Was hard tl find an exotic vet for them
Natalie McCabe
Aug 2025
Dr. Mineo did not hesitate to see all three of our dogs during an emergency. The entire staff was patient and kind. We are so grateful!
bonnie schraufstetter
Aug 2025
Our doggos have had life long care at this practice. The Veterinarians are very thorough and caring with our dogs and with us. The staff is very accommodating as well.
Natalie Smith
Aug 2025
Both of my animals (dog and guinea pig) see Dr. Mineo. She's the best vet. My family has been seeing her forever. She's the kindest
Jacob Chevalier
Jul 2025
Lovely, caring and very helpful!
Angela M-D
Mar 2025
We love all the staff here. We have had experience with almost all the veterinarians on staff as well. They are all so kind and gentle with our pet!
Updating my review - 12/7/2022 Still the best! Even more wonderful vets and techs on staff now! Dr. Mineo saved our cat when we didn't think we'd ever figure out why he was so sick, and he will be 8 soon! And our new puppy is receiving the best care to manage his anxiety! We love being a part of the Alliance family!
Updated again 8/5/23 Still the best Dr's and staff ever!
5/28/2024 - we love Dr. Mineo and staff!
3/11/25 - Thank you to Lou VT, Dr. M and Dr. Grey, for helping our sweet but sour Pup cross the rainbow bridge.
Kathy Z
The techs and doctors at the Lancaster office are knowledgeable, caring, and very empathetic. My daughter's beloved bunny is old and unfortunately he is entering the end of life. The doctor was so understanding and sympathetic to my daughter, and offered us advice to keep him comfortable. I highly recommend to take your exotic animals here. We also bring our cats to the Williamsville office and have the same experience. We had a very sick little baby last summer and the techs and doctors took very good care of him.
Julie Juzdowski
I brought Myles in today and they were so wonderful and efficient with him. The price was not bad either. Very pleased with our visit and outcome.
Dr. Rita Capaccio
I brought my very sick cat to see Dr Mineo. She was great, very concerned as he was very ill. Sadly, he passed away suddenly at home. I let the clinic know so as to cancel his follow-up but they continued to call not once, but twice to schedule a follow up visit. I spent a few thousand dollars on him, hoping to save him, after he passed I didn't even get a card from them.
Randy Kovach
I took my dog there in a panic .. she had gotten into a fight with a rabid racoon. The folks there were amazing. They treated my dog and me with such compassion and still maintained professional treatment. So lucky my dog was okay, but will never forget that she was treated with the caring i
of a family member. I strongly recommend this facility and the wonderful people that work there.
Heather Lang
My ferrets have a great vet. Was hard tl find an exotic vet for them
Natalie McCabe
Dr. Mineo did not hesitate to see all three of our dogs during an emergency. The entire staff was patient and kind. We are so grateful!
bonnie schraufstetter
Our doggos have had life long care at this practice. The Veterinarians are very thorough and caring with our dogs and with us. The staff is very accommodating as well.
Natalie Smith
Both of my animals (dog and guinea pig) see Dr. Mineo. She's the best vet. My family has been seeing her forever. She's the kindest
Jacob Chevalier
Lovely, caring and very helpful!
Angela M-D
We love all the staff here. We have had experience with almost all the veterinarians on staff as well. They are all so kind and gentle with our pet!
Updating my review - 12/7/2022
Still the best! Even more wonderful vets and techs on staff now! Dr. Mineo saved our cat when we didn't think we'd ever figure out why he was so sick, and he will be 8 soon! And our new puppy is receiving the best care to manage his anxiety! We love being a part of the Alliance family!
Updated again 8/5/23
Still the best Dr's and staff ever!
5/28/2024 - we love Dr. Mineo and staff!
3/11/25 - Thank you to Lou VT, Dr. M and Dr. Grey, for helping our sweet but sour Pup cross the rainbow bridge.