About QQ Nails & Spa (in Walt Whitman Shops)
QQ Nails & Spa is a well-established business with 20 different locations across Downtown Manhattan, Uptown Manhattan, and Westchester Upstate. They offer a wide range of services, including manicures, pedicures, waxing, massage, facials, and eyelash extensions, all with a focus on quality and customer satisfaction. Customers consistently praise the clean and relaxing environment, as well as the patient and friendly staff. The service is described as immaculate, with special mention of Wendy and Vicky, who provide excellent customer service and attention to detail. Many reviewers highlight the welcoming atmosphere, noting that staff members like Jenn, Suhmy, and Annie always greet clients with smiles and kindness. Maria has even been seen helping by babysitting clients' children while they enjoy their treatments. One customer shared their satisfaction with finding the perfect pedicure from Lanny, noting it was the best they had experienced in years. Another reviewer appreciated the busy yet fair-priced service, mentioning a GelX set with tips and a pleasant massage at the end. While there were minor concerns about the roughness of the nail file, the overall experience left them impressed. Reviewers recommend QQ Nails & Spa and express their intention to return, feeling special and valued during their visits.
Even though it was my second time going there, I highly recommend QQ Nails & Spa, because Ci Ci went above and beyond with my service. She knew exactly the shape I desired and made me the happiest client and I am looking forward to my return.
Ci Ci THANK YOU SO MUCH.
I have never been here before today, but I cannot say enough amazing things. I stopped in last minute for a quick manicure. I had cut into one my nails pretty badly with a fruit peeler and I expected they wouldn’t even be able to paint that nail. But instead, the person completely fixed it. By the end, my nail was back intact, no longer hurt and looked completely normal. I told them that they were magicians. The manicure that followed, was perfect as well. Very attentive, clean, professional.
I went to get a manicure and pedicure one afternoon; I had booked the mani-pedi package for $65... but I ended up paying $122... and I wouldn't go back. The service wasn't bad, but they didn't honor the price. I filed a complaint, and they just told me they could offer a 30% discount for next time—but I don't plan on returning...
Be careful with the prices or packages you book, because they didn't honor mine here... (I'm giving 5 stars just so people can see my review; otherwise, it would be a 3.) They do good work, and the place is comfortable and clean, but I didn't like the lack of price transparency, especially since the website where I booked the appointment...read full review