About Hendrickson Towing and Recovery
Hendrickson Towing and Recovery is a Long Island business with over 40 years of experience providing roadside assistance and towing services. They offer a variety of services, from light duty car towing to heavy duty accident recovery. Hendrickson Towing is known for its fast response times and highly-skilled operators who are trained in the latest towing and recovery techniques. Customers appreciate the company's commitment to reliable and safe service. Reviewers have praised the company's professionalism and honesty. One customer highlighted a technician's exceptional customer service during a stressful situation. Another reviewer commended a mechanic's expertise in diagnosing and repairing a complex issue with a tractor-trailer. A transportation business expressed gratitude for the company's roadside repair service and its willingness to not push for a tow when it wasn't necessary.
The axle fell off my 2013 Mazda. I could not move the car at all. I called they came in about 1/2 hour and towed my car with care to the repair shop. Would use them again. Hopefully I won't have to.
Like most people, I rely heavily on reviews but never write them myself.I don’t know if anyone at Hendrickson actually checks their reviews, but Scott S. assisted me with a tow earlier this evening and he was absolutely amazing. Whoever his boss is, this is for you: he is a tremendous asset to your organization and deserves praise. Getting a flat is a horrible situation to be put in, but Scott S. made it as relaxed and stress free as possible.Obviously, I hope I’ll never need your services again, but if I ever do, I’m requesting him by name. My suggestion to others who find themselves in a similar situation is to do the same.Thank you Scott S!
Out of 3 other mechs Darnell (Army Vet) was able to promptly chase down an electrical gremlin (tractor to trailer power/ light issue) in a 2023 Freightshaker Cascadia (in a random parking lot at night) using a superior knowledge of fundamental functions, and a humble understanding of changes, and advancements to correct and stabilize the issue; and all with a great attitude in the process!! HIGHLY RECOMMEND!!!