Reviews for Thomas Austen Salon

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  • September 2025

    my hair was done to perfection by Marissa. The consultation was phenomenal and thorough. Marissa asked what I usually do then took over the conversation to reach deeper to take it to the next level even explaining to me what her plan was and what it would do for my hair. Even though my hair is highlighted the color is so natural that it doesn't look highlighted.

  • June 2025

    I have been a client of this salon for over 17 years.
    The salon is extremely clean and well organized.
    You will find all personnel to be friendly and very helpful!
    Tom surpasses all expectations each visit!
    He is a master stylist, color and highlights are superb! I look forward to each and every visit.
    This Salon never disappoints.
    I highly recommend!

  • June 2025

    Our family has been going to Tom since the beginning of his career, and there’s no one else we’d trust with our hair. Over the years, he has become so much more than just our hairdresser—he’s someone we truly appreciate and admire.

    One of the most meaningful examples of Tom’s kindness was how he treated my mother-in-law, who developed dementia. My husband would bring her to Tom regularly because he knew how much she loved getting her hair done—and how happy it made her to see him. Tom was incredibly patient, compassionate, and always made her feel special. That meant the world to us.

    Personally, I’ve been going to Tom... read full review

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    Thomas Austen Salon

    6720 Pittsford Palmyra Rd, Fairport

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