North Coast Service Center

Needed to have the front axle seals replaced on my Jeep JK. Went to several local shops, and none wanted the work. So I went to the dealership in Greece, they didn't even look up the book time, just shot from the hip with pricing, telling me they have lots of problems with rust issues, that's why the rate was so high. Bought this jeep from North Coast years ago, so I thought I'd give them a try, even though it's a long drive from where I live. Spoke with Brian over the phone and he quoted the correct hours (I had looked up the cost beforehand). I brought the jeep in and these guys are the best, they had me in and out in 2 3/4 hours. Great Job!!!

I’m so happy I found this honest, fair and dependable service center! They do GREAT, timely work and don’t try and sell you something you don’t need. In fact, there were some things I thought I needed done and they told me they weren’t necessary. James is awesome and extraordinarily knowledgeable. They will continue to get my business and referrals.Services: General repairs & maintenance

I was in Rochester, NY over the “Weekend” for my son’s hockey tournament. On Saturday morning, as I was pulling into the ice rinks parking lot, I noticed a very loud noise. It almost sounded like my muffler was dragging on the cement. I was completely stunned, as I drive a 2021 Cadillac Escalade, which only has 39,000 miles on it. I turned off my engine, and typed in Google, “What’s the closest auto body shop to me?” A place called, “North Coast Service Center” in Fairport, NY came up, as it was only 3 miles away from the rink. I called North Coast Service Center in a panic, as I live in NJ, and was worried about getting my son and I home on Sunday. A guy named Steve in service answered my call. I informed him of what I was experiencing, and he said that because it’s Saturday morning, they have a full day of customers, BUT, please bring your vehicle in, so we can at least find out what the issue is. I drove my car to their shop, where James the manager of North Coast greeted me with a warm and friendly smile. James and his mechanics, Steve & Chuck took a look at my car and said, wow, this is a very rare problem you have. We’re not sure we can even get the parts from Cadillac? James, the manager took it upon himself to call Cadillac to see if they had the parts. Cadillac said they did not have the parts, but did have them at an offsite warehouse. James literally drove to this warehouse two times to locate the necessary parts to get my car fixed. Additionally, Steve & Chuck we’re supposed to be done with work at 11:00am on Saturday, and ended up staying until 6:30pm to complete my job! I can honestly tell you that North Coast Service Center came through for me, as I was in a real bind. Not only did they get the job done, but you could tell their pride was on the line, as they legitimately love what they’re doing. If anyone in the Rochester area is having car issues, I would strongly recommend North Coast Service Center. They were truly amazing!!Service: Engine repair