SERVPRO of Port Jefferson has been serving the Setauket, Rocky Point, Stony Brook, and New York Metro Area since 1993, providing trusted property damage restoration services. The team, led by a skilled project manager, includes dedicated professionals known for their respectful and thorough approach. Customers frequently praise their quick response time and clear communication about the restoration process, which helps reduce stress during property damage emergencies. The crew is appreciated for their professionalism and efforts to meet individual needs, ensuring high-quality service. Many reviews highlight their willingness to go the extra mile, such as allowing clients to hold onto equipment longer when needed. In addition to restoration, SERVPRO offers painting services noted for their meticulous work, leaving homes looking beautiful. The company is highly recommended for its commitment to quality, affordability, and customer satisfaction. They work with insurance companies and accept credit cards, making the process convenient for clients. Recent reviews underline their prompt response to moisture issues, basement flooding, and water damage, with teams working efficiently and safely to restore homes quickly and effectively.
From their quick response, knowledge, professionalism and compassion we can’t say enough good things about Pete K, Nico and their team! Pete quickly responded when we called late on a Friday afternoon, immediately assessed what needed to be done and stayed onsite until Nico and his team arrived. Nico and his team immediately set up dryers and dehumidifiers working until late Friday night and were back right on schedule to complete the needed removal. Because of their quick and thorough work, they made sure we’d have no further damage. They answered all our questions, were professional, organized and very competent. Pete stayed in contact and checking the progress… read full review
Aug 2026
5.0★★★★★
Pete, Nico and his crew Owen and Diego where beyond professional , on time and careful with our water damaged basement . They went above and beyond to cover all areas to prevent mold and took extra time to clean up after they removed walls , carpets and kitchen cabinets. Pete came back a few times to make sure everything was going well and met with the adjuster from our insurance company . Nico took the time to explain each step and provided support and direction to his team. We highly recommend SERVPRO and we are grateful for the high level of professionalism.
Aug 2026
5.0★★★★★
Long process that took about 4 1/2 months with significant pause between water removal/Packout and restoration. The problem came about due to a busted water pipe dumping about 140,000 gallons of water into basement area with water damage to the entire basement utility as well as living area . The initial phase of work was started before insurance approval so this led to complications down the road resulting in a delayed start for the restoration phase. My 5 star review applies to the restoration phase that Frank Hughes was in charge of. Frank very patiently worked through the details with USAA to get approval for the initial work already done and to get approval for the… read full review
