Called for an assessment & Ray came out only a day or two later! He was upfront and honest and advised us of how to fix the issue ourselves (carpet pad had gotten damp with previous owners), and made sure all of my concerns and questions were handled. Ray refused to accept payment or a tip, he just really wanted to make sure we got an honest assessment and advice. We will be using & recommending Green Genie from now on! Great company with great people :)
July 2024
I bought a house last year that had the basement flooded for several months. The was a large amount of mold all over the bottom of the floor and floor joists. They came out and I was shocked to see that the wood looked like it had just been nailed down. There were no stains left! I was very happy.
On a different note I had an issue with a different company John Pusateri was associated and I have to say he stepped up and resolved the issue with integrity and class. I would highly recommend Green Genie
December 2023
Our sump pump went and flooded our basement and ruined lots of things including our finished part of the basement. After the plumber finished his job, he recommended Green Genie for the cleanup. I called them immediately and they were at my house within an hour and this was a Sunday afternoon with a Bills game scheduled. Ray assessed the situation and told me what would be done starting the next day. Brian and his crew (Marc, Quinton, Big Brandon and Dion) showed up Monday and explained what would happen. By Wednesday at 11:30am they were done. They took pictures for insurance purposes and Brian stressed that I call them if anything is wrong. The carpeting and the furniture... read full review
Called for an assessment & Ray came out only a day or two later! He was upfront and honest and advised us of how to fix the issue ourselves (carpet pad had gotten damp with previous owners), and made sure all of my concerns and questions were handled. Ray refused to accept payment or a tip, he just really wanted to make sure we got an honest assessment and advice. We will be using & recommending Green Genie from now on! Great company with great people :)
I bought a house last year that had the basement flooded for several months. The was a large amount of mold all over the bottom of the floor and floor joists. They came out and I was shocked to see that the wood looked like it had just been nailed down. There were no stains left! I was very happy. On a different note I had an issue with a different company John Pusateri was associated and I have to say he stepped up and resolved the issue with integrity and class. I would highly recommend Green Genie
Our sump pump went and flooded our basement and ruined lots of things including our finished part of the basement. After the plumber finished his job, he recommended Green Genie for the cleanup. I called them immediately and they were at my house within an hour and this was a Sunday afternoon with a Bills game scheduled. Ray assessed the situation and told me what would be done starting the next day. Brian and his crew (Marc, Quinton, Big Brandon and Dion) showed up Monday and explained what would happen. By Wednesday at 11:30am they were done. They took pictures for insurance purposes and Brian stressed that I call them if anything is wrong. The carpeting and the furniture... read full review