Aspen Dental - TEMPORARILY CLOSED

Aspen Dental, located in Carle Place, NY, offers a variety of dental services such as dentures, dental implants, routine check-ups, and emergency care. The staff is known for their friendliness and professionalism, creating a positive and welcoming atmosphere. Patients have noted that the staff seems to enjoy their work, which helps to put patients at ease. The receptionists are described as kind and professional, making check-in smooth. The team, including the x-ray technician, hygienist, and dentist, ensure patients understand everything they need to know about their teeth and care for them. The dentists at Aspen Dental are thorough and confident, which helps to build trust with patients. One patient mentioned that the dentist they saw was good and took the time to ensure their mouth was in the best health. In case of dental emergencies, the staff is quick to respond, as one patient described being able to get an appointment the next day while on vacation, and receiving thorough examination and treatment for pain, including a root canal plan. However, there have been some complaints about the billing process. One patient mentioned that they were asked to pay for their dental repair before it was done and that the billing statement they received was not clear to understand. Another patient noted that they were charged for an exam that they had already had a month prior. Despite this, many patients find the overall experience positive, praising the professionalism and efficiency of the staff. Overall, Aspen Dental is known for its comprehensive and affordable dental services, friendly and professional staff, and thorough dentists. While the billing process could improve to ensure greater clarity, the clinic continues to receive praise for its caring approach and quality care.