About Suburban Services Group
Suburban Services Group has been serving the Saratoga Springs and Capital Region communities for over 40 years. They offer a range of services including Generac Generators, Heating, Air Conditioning, Mitsubishi Mini Split Systems, Indoor Air Quality, and Plumbing. Customers appreciate their fair, professional, and honest approach, along with their on-time arrivals and thorough work. The technicians are courteous and always answer questions, ensuring problems are completely resolved. They do an excellent job with installations, often spending extra time to make sure the final look is perfect. All work is done professionally and with high quality, covering AC, hot water, radon, and plumbing services like installing a dishwasher. Customers are very happy with Suburban Services and often recommend them. The company often handles Generac house generator maintenance, taking care of it without fuss or mess, often without customers needing to be home or signing anything. Communication is friendly and can be done online or over the phone with a real person. The team is very helpful and knowledgeable, making the experience smooth. Overall, customers trust their expertise and are pleased with the service they receive.
Credible service. I have a mini split that needed a serious cleaning. The guy showed up, had this special little tool. Like a power washer, special plastic unit wrapped it around the machine power washed. It made it like it was brand new, like I bought it 10 plus years ago. Back guy was so quiet, you didn't even know he was here. I actually, I actually had to go and see if he was actually still here. Working, that's all quiet. He was hey, clean all 4 units now. They're running credibly. Great, I gotta say they made a sound like it was gonna be costly, but I wasn't, it wasn't that costly. It was actually a fair price. If you think of 10 years, you don't have something...read full review
Bought 80K BTU furnace with A.C. Took 2 days to install. Supervisor was the same one when Suburban installed our last furnace 22 yrs ago. Love the A.C. Everything worked as expected. Only a few places I had to put metal tape on furnace because of minor leaks but I’m a perfectionist so it’s nothing new to me. Installers were very professional and courteous. I highly recommend Suburban Services.
Fantastic experience and our technician Brian was really great. Came home from work yesterday and our AC was not working. Didn't think I would get anyone out here for a service call after 6pm. Called and the answering service got me dispatched quickly - Brian was at my house within an hour. Replaced a part and it was all fixed in 15 minutes. Such a huge relief in this hot weather! Highly recommend Suburban Services Group - they are fantastic.