Our office recently received a call from a Veteran seeking assistance with his furnace. Out of genuine concern, we reached out to learn more about his situation. He explained that another company, whose name we will not disclose, had visited his home and told him he needed an entirely new furnace. They claimed the motherboard could not be replaced and provided him with a quote of $9,000 for a new system.
When he contacted our office, we immediately knew something didn’t sound right. We made a call to our trusted friends at Heat Wave Heating and Cooling, who wasted no time in arranging a visit to his home. After inspecting the system, they discovered that all it needed was a new motherboard, not a new furnace.
What was originally quoted at $9,000 ended up costing this Veteran just $200.
This is a reminder to always seek a second, or even a third, opinion before agreeing to costly repairs. Unfortunately, there are companies out there looking to take advantage of others, but there are also good people and businesses, like Heat Wave, who truly care about doing what’s right.
At the end of the day, it’s about honesty, compassion, and doing what’s best for those who have already given so much for us. Thank you, Heatwave Heating and Cooling for being so honest.
About Heatwave Heating & Cooling
Heatwave Heating & Cooling is a residential heating and cooling contractor that specializes in installation, service, repair, and routine maintenance for HVAC equipment. This 100% Woman Owned Business (WBE) is also an authorized Trane Comfort Specialist Dealer. The staff receives continuous training on the latest equipment and techniques, and they offer free in-home estimates to ensure the right system is fitted for continuous comfort in every season. Customers often highlight the fast, efficient, and professional technicians who provide detailed reviews during annual inspections.
Heatwave serves Amherst, NY, and nearby areas like Lockport, Clarence, Tonawanda, and Cheektowaga, along with providing financing options. Reviews frequently praise their knowledgeable, prepared, and polite service, emphasizing how easy they are to work with. They have successfully resolved complex furnace and ductwork issues at fair prices. During scorching days, their quick response and excellent service have been especially valued. With a commitment to professionalism, Heatwave is highly recommended for anyone in need of heating or cooling services.
Reviews
What a great all around experience with Heatwave! We had Jake inspect our furnace 4 years ago and just had a new furnace and heat pump installed for heat and A/C. These guys are prompt, professional and courteous. Their pricing is fair and they stand by their work. The fact that this company is owned and run by a woman....priceless! Highly recommend.
So glad we called Heatwave😎
Technician was very professional, identified the problem, gave us options, and left us with a working air conditioner, in the middle of a Heatwave😂
Thank you for fitting us in your very busy schedule
We may have been a new customer , but will definitely be a repeat customer 😎
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
- women-owned
Location
100 John Glenn Drive, Amherst, NY 14228
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