About Warby Parker Bergen St.
Warby Parker Bergen St. offers a wide selection of high-quality prescription glasses, sunglasses, progressives, and contact lenses, including their own brand, Scout. The friendly and knowledgeable advisors provide exceptional service, helping customers find the perfect pair. The team is attentive, knowledgeable, and goes above and beyond to address concerns and provide personalized recommendations. They also assist with insurance processing and offer complimentary services like lens cleaning and nose pad replacements. Customers leave with a 5-star experience, feeling satisfied and stylish in their new glasses. The store has received positive reviews, with customers praising the great customer service and the overall enjoyable experience. One customer was greeted by a young, knowledgeable salesperson who offered various deals and made the customer feel comfortable during the buying process. Another customer, a first-time buyer of prescription progressives, felt taken care of after spending much time there making this important decision. The store's employee, Reese, was particularly highlighted for her patience, kindness, warmth, and extensive knowledge, which made the process enjoyable for the customer.
I’d like to thank Nasaiba for helping me re-fit my prescription sunglasses. They were too tight on the ears and she knew exactly how to improve them. Then she was kind enough to tighten my husband’s Warbys and spruced them up. 10/10 service and a great representative for your brand and store.
Freddie triumphed in the face of the many trials we brought his way. Thank you for putting up with us and for the stickers.
Lela was also great about expediting our reorder and helping us fast!
The associates were very friendly and welcomed me as soon as I walked in the store. The environment is positive and clean, display glasses were neat and presentable, and I picked out the perfect pair. I did not remember to ask his name, but the associate who helped me with my purchase was extremely pleasant and offered me various add-ons for my glasses lenses. 10/10 superb customer service; I will be coming back in the next 2 years for a new pair!