Good overall experience although I had to follow-up frequently to get updates on work status. No loaner vehicles available. Better communication will move from good to great experience.
January 2026
My experience with Volvo Brooklyn was absolutely top-notch. I worked with Josh, and from start to finish he kept me fully in the loop. The appointment was smooth, efficient, and well organized. I really appreciated that he carefully surveyed my car and made thoughtful recommendations that actually saved me both time and money—no pressure, just honest guidance.
Josh went above and beyond, even staying after hours with another team member so I could pick up my car. That level of dedication and customer care truly stood out. This was a 5-star experience all around. Thank you, Josh and the entire team! And thanks to the young lady who stayed late with... read full review
January 2026
Leroy was a pleasure to work with and genuinely was interested in providing what we were looking for. Artur was also lovely. Steve the manager was meh. But if you’re in the market for a car, Leroy is your man. Hit him up.
Good overall experience although I had to follow-up frequently to get updates on work status. No loaner vehicles available. Better communication will move from good to great experience.
My experience with Volvo Brooklyn was absolutely top-notch. I worked with Josh, and from start to finish he kept me fully in the loop. The appointment was smooth, efficient, and well organized. I really appreciated that he carefully surveyed my car and made thoughtful recommendations that actually saved me both time and money—no pressure, just honest guidance.
Josh went above and beyond, even staying after hours with another team member so I could pick up my car. That level of dedication and customer care truly stood out. This was a 5-star experience all around. Thank you, Josh and the entire team! And thanks to the young lady who stayed late with... read full review
Leroy was a pleasure to work with and genuinely was interested in providing what we were looking for. Artur was also lovely. Steve the manager was meh. But if you’re in the market for a car, Leroy is your man. Hit him up.