About Utica Family Dentistry
Utica Family Dentistry has received a mix of reviews, but many patients report positive experiences. The female dentist is noted for being gentle and effective in her work, making patients feel safe and comfortable. Doctor Ben is especially praised for his professionalism and compassion, listening to patient concerns while delivering excellent service. The staff is described as sweet, helpful, and accommodating, even with young children. However, some reviews mention long wait times, with patients sometimes waiting up to two hours for their appointments. While the receptionist is generally regarded as friendly, there is a suggestion for improvement in the speed of service. Families appreciate the care their children receive, although there are requests for more entertainment options for kids in the waiting area and better bathroom facilities. Overall, Utica Family Dentistry is recommended by many for its caring staff and quality dental care.
I see bad ratings from 4 years ago but I had a great experience. The female dentist there is very gentle but does her work well. I don't mind the wait because I want the same service when it's my turn in the chair. I don't know if they have the same receptionist from 4 years ago but the one there now was not rude and was very helpful.
I don’t understand the bad reviews I have this dentist for almost 27 yrs there maybe a long wait period but the service is great the receptionist is excellent very nice young lady the dentist is great that’s my experience for those years.
Definitely a great place to get procedures done or cleaning. I've been coming to them for years but the Doctor need to do better working in a speedy way. Spending almost 2 hours in the waiting room, for a 12:30 appointment is ridiculous.