Smile Boutique of Long Island

Feb 2023

Not a patient, but one of his former suppliers. He hasn't paid for products he purchased from our company over a year ago. Every attempt to contact him about this has gone unanswered. Even the collection agency was unable to collect from him. His business practices suck. I would not sell him anything in the futre.

Sep 2021

1. Dr. Lesser is on my dental insurance plan. I came to him for a root canal and crown. Crown originally not approved. He said they would never approve me for crown. I had to do my own appeal. Upon receiving approval for a porcelain crown with metal insert, he then said he would give me upgrade and charged me double. I called the insurance company regarding the charge of $250. He told the insurance company that I requested an upgrade. I did not. He offered and then charged me double. They said they approved crown with metal and they paid him already. I was not to pay more than $125 copayment. After I filed grievance he refund me half.2. We discussed implants and he gave me a price of 18k. He said if I paid in advance I would save a couple of thousand dollars. Pressured me to take out loan. Company called Sunlit approved 6k. Not knowing how he operated, I decided to go forward at that time. Each time I went to his office, he pressured me to request more money. They approved 2200 more.3. The crown that he gave me was not a match to any tooth in my mouth. Crown was an abomination. Looked like it belonged in someone else's mouth. Was all porcelain. Not what I paid for. When he tried to pry it into my mouth he proceeded to chip and damage my adjacent crown. I asked him make another crown and the tooth was identical to the mismatched tooth he did before and he could not fix the crown that he damaged. At this point I have to find another dentist to replace the crown he made and the damaged crown. My insurance company will not pay for 2 additional crown. Now I've lost confidence in his abilities and his approach to his shoddy work.4. I asked who would do the implants and he told me the Periodontist taught implants at NYU. I felt a little more at ease. Turns out that Periodontist no longer works with him and the new dentist is Alan Pernikoff who happens to be his son-in-law. Dr. Pernikoff does not teach implant surgery at NYU. So in essence he lied to me.5. I did not make an appointment for implants. Needed to digest all this information.6. After careful consideration, I told him that I decided not to go through with the implants and requested a refund on the $8200. He told me he already spent money on materials. This is not true. I have researched the price of the implant and the abutment that is used in implant surgery. Perhaps it cost a few hundred dollars and can be used on another patient for this procedure.7. I called Sunbit, the loan company, and asked if I can cancel the loan. They told me that only Dr. Lesser can cancel loan as he was already paid. I am paying $499 monthly for 12 months for $6,000 loan and $182 monthly for $2200.I had my attorney call him and asked him to please refund my money as I am a 78 year old woman and living on Social Security. He basically told my attorney that if he sued him for the money he would use his wife as his attorney. I am asking for retribution as this man is unyielding and insists that he already spent the money on my case. Thank you for your consideration on this matter. I am very much looking forward to a response and a solution.