After being with the same doctor for 20 years. Dr Pildysh decided to go here. Absolutely unprofessional front desk . I requested an appointment over the phone via Telehealth and was denied with prejudice. I am done with this place before even starting. Time for a new doctor.
August 2025
Dr Jaradeh is amazing however the call center is horrible no one speak good English the system is outdated no epic no my chart it's like their in the stone age with technology no one answers the phone in the office their email and fax system is also horrible. If it wasn't for Dr. Jaradeh I would have left a long time ago
July 2025
The doctors are excellent here but I want to file a complaint about the admin front desk services. I just called and they told me my medication was not here. I told them it showed on my tracking number and they said they “guess it was delivered on lunch break.” This is medication I need for my life. This has happened twice and it is not okay. The admin does not actually check if medication was delivered and just says “no.” Who do I complain to about this?
After being with the same doctor for 20 years. Dr Pildysh decided to go
here. Absolutely unprofessional front desk . I requested an appointment over the phone via Telehealth and was denied with prejudice. I am done with this place before even starting. Time for a new doctor.
Dr Jaradeh is amazing however the call center is horrible no one speak good English the system is outdated no epic no my chart it's like their in the stone age with technology no one answers the phone in the office their email and fax system is also horrible. If it wasn't for Dr. Jaradeh I would have left a long time ago
The doctors are excellent here but I want to file a complaint about the admin front desk services. I just called and they told me my medication was not here. I told them it showed on my tracking number and they said they “guess it was delivered on lunch break.” This is medication I need for my life. This has happened twice and it is not okay. The admin does not actually check if medication was delivered and just says “no.” Who do I complain to about this?