NYC Health + Hospitals/Gotham Health, East New York

If I could this place a triple 0 I would plz do not come here they are very unprofessional and unorganized and would not help u with NOTHING I MEAN NOTHING TRUST ME WHAT IM SAYING THEY NEED TO SHUT THIS PLACE DOWN FAST I HOPE EVERYONE THAT COMES ACROSS THESES PROBLEMS THAT THIS PLACE GIVE THEM MAKE A COMPLAINT SO THEY CAN GET SHUT DOWN !!!

If I could give 0 stars I would. I originally had an appointment scheduled for 1PM with a pediatrician for my son. They contacted me the day prior to the appointment asked if they can move it to 1:20PM I said no problem. I arrived we waited about 40 minutes just for my son’s vitals to be taken. Then was made aware the physician was going on lunch from 3pm-4pm. Didnt see the doctor till 345pm & left the office at 415pm. Completely ridiculous, proper communication shouldve been made with the patients so people could’ve rescheduled if needed. 3 hours for a Flu shot is absolutely ridiculous.

This is by far the most disorganized and unprofessional health center I’ve ever visited in Brooklyn. The front desk and medical staff constantly pass blame back and forth, showing zero accountability or teamwork. Even worse, I saw an assistant openly cough in a patient’s face without wearing a mask — a shocking violation of basic health and safety standards. They force you to show up 30 minutes early, only to leave you sitting there for over an hour and a half past your actual appointment time. The overall experience reflected poor organization and a disregard for patient time and comfort. Absolutely unacceptable. Avoid this place if you can!