Innovative Carrier Inc

Apr 2024

As i sit here and wait for a shipment to be delivered that was supposed to be there last week (over 5 days ago) i get an email asking me for more money (on top of the $1750 I’ve already paid to ship a small amount of 4 pallets) or it won’t be delivered today… it seems like this company will purposely delay the delivery at least a week in order to try and make you pay more to have it delivered.Do yourself a favor and don’t use this company because they don’t care about the startups who can’t afford to pay extra to get deliveries (not on time but LATE).I hope whoever is reading this review realizes i gave y’all a bunch of chances to do things right but for...read full review

Sep 2023

I worked with Isreal at innovative carrier. He is the most incompetent agent and had no knowledge of how clearance and duties work and I had to overpay $400 due to his incompetence. First he quoted me incorrect duties (4% vs 16%), he had no idea about the status of my shipment, quoted incorrect delivery timeline and didn’t pay the fees for clearance. The driver had to wait 5 additional hours while he had to clear shipment and charged me $65 per wait hour! I will avoid this company at all costs.

Aug 2023

I worked with Isreal at innovative carrier. He is the most incompetent agent and had no knowledge of how clearance and duties work and I had to overpay $400 due to his incompetence. First he quoted me incorrect duties (4% vs 16%), he had no idea about the status of my shipment, quoted incorrect delivery timeline and didn’t pay the fees for clearance. The driver had to wait 5 additional hours while he had to clear shipment and charged me $65 per wait hour! I will avoid this company at all costs.