I had the organic caviar smoothing hair treatment and I love it. I will definitely be returning.
Grace Jammal
Oct 2025
The best place!! I did the caviar treatment and made my hair feel so healthy good and took out my curl and frizz!! Nicest staff really recommend 5 stars!
Trini
Oct 2025
I’m pretty sure the owner Alex doesn’t speak to all of his customers the way he spoke to me. To be hung up on mid-conversation simply because only he wanted to be heard while being completely disrespectful was beyond unprofessional.
I received a call nearly an hour after my appointment time only to be spoken to in an argumentative tone and told about an employee’s personal life and her 3 kids. That level of unprofessionalism is unacceptable. Had I received a proper text or reminder call I would have cancelled in advance, but instead I was met with rudeness and blame.
I’ve given this salon grace despite two previous negative experiences. First, I was sent home with one eye done and the other completely bare after being told it was too late to fix even though I kindly asked before leaving and explained that I lived over an hour away. The technician was clearly inexperienced. Second, I requested micro links using their so-called Russian hair which knotted terribly the next day. No wide-tooth comb could get through it. Alex witnessed me in tears as the hair was being removed the next day yet not a single apology was offered. Instead, he seemed more annoyed about refunding me for the poor-quality hair.
So to now be told this was my “second time no-showing,” which was completely untrue, and that I am no longer welcome was the final straw. Which is fine. However when I questioned what he meant by “second time,” Alex could not even explain and became defensive and dismissive.
For a business that relies on client relationships, I strongly suggest implementing a professional reminder system with texts or calls 48 and 24 hours prior instead of calling customers an hour afterward to argue. Professionalism and respect should be the bare minimum in any service business yet neither was shown here.
I will gladly take my business elsewhere and will not be recommending this salon to anyone. Disrespect I do not tolerate it’s unacceptable no matter the situation!
Daniel Huff
Oct 2025
A fantastic salon all in all. Gwen is my stylist and she always takes the time to give me the perfect haircut. Friendly service all around and such a beautiful place!
Ummy Habiba
Oct 2025
Loved my keratin treatment! My hair is smooth, shiny, and frizz-free. It feels soft and looks sleek without extra styling. Very happy with the result! “Gwen“ is an excellent stylist.
Sylwia
Oct 2025
Delacqua is the best. The salon itself is beautiful inside and has a great vibe. The owner, Alex and the employees are all very nice as well. I do the organic caviar keratin treatments here and I love it. Lorena is amazing! She does my lashes and facials on a regular basis. She's so nice and sweet and takes such good care of me and all her clients. And her work is top notch. Highly recommend!
Khadija Shaimi
Oct 2025
Oh wow, I came to Delacqua Salon and Spa I did the organic caviar smoothing treatment. The best thing I have ever done for my hair my hair came out, smooth silky. It’s not breaking. I would definitely recommend to everyone. My friend recommended and I brought in all of my friends if you haven’t done the organic caviar smoothing treatment yet You must be losing a lot. My hairstylist was Dilya She’s the best.
EL
Sep 2025
Amazing experience at Delacqua salon! Had a proaddiction done by Irma. Real nice staff, beautiful salon, and pleasant atmosphere - would totally recommend!
gianna vitiello
Sep 2025
Truly an amazing experience! I got my hair and makeup done for an event and everyone is so accommodating and talented.
Perach Levy
Sep 2025
Such good service and came out just how I wanted!! Nellys the best ❤️❤️
sara akram
I had the organic caviar smoothing hair treatment and I love it. I will definitely be returning.
Grace Jammal
The best place!! I did the caviar treatment and made my hair feel so healthy good and took out my curl and frizz!! Nicest staff really recommend 5 stars!
Trini
I’m pretty sure the owner Alex doesn’t speak to all of his customers the way he spoke to me. To be hung up on mid-conversation simply because only he wanted to be heard while being completely disrespectful was beyond unprofessional.
I received a call nearly an hour after my appointment time only to be spoken to in an argumentative tone and told about an employee’s personal life and her 3 kids. That level of unprofessionalism is unacceptable. Had I received a proper text or reminder call I would have cancelled in advance, but instead I was met with rudeness and blame.
I’ve given this salon grace despite two previous negative experiences. First, I was sent home with one eye done and the other completely bare after being told it was too late to fix even though I kindly asked before leaving and explained that I lived over an hour away. The technician was clearly inexperienced. Second, I requested micro links using their so-called Russian hair which knotted terribly the next day. No wide-tooth comb could get through it. Alex witnessed me in tears as the hair was being removed the next day yet not a single apology was offered. Instead, he seemed more annoyed about refunding me for the poor-quality hair.
So to now be told this was my “second time no-showing,” which was completely untrue, and that I am no longer welcome was the final straw. Which is fine. However when I questioned what he meant by “second time,” Alex could not even explain and became defensive and dismissive.
For a business that relies on client relationships, I strongly suggest implementing a professional reminder system with texts or calls 48 and 24 hours prior instead of calling customers an hour afterward to argue. Professionalism and respect should be the bare minimum in any service business yet neither was shown here.
I will gladly take my business elsewhere and will not be recommending this salon to anyone. Disrespect I do not tolerate it’s unacceptable no matter the situation!
Daniel Huff
A fantastic salon all in all. Gwen is my stylist and she always takes the time to give me the perfect haircut. Friendly service all around and such a beautiful place!
Ummy Habiba
Loved my keratin treatment! My hair is smooth, shiny, and frizz-free. It feels soft and looks sleek without extra styling. Very happy with the result! “Gwen“ is an excellent stylist.
Sylwia
Delacqua is the best. The salon itself is beautiful inside and has a great vibe. The owner, Alex and the employees are all very nice as well. I do the organic caviar keratin treatments here and I love it.
Lorena is amazing! She does my lashes and facials on a regular basis. She's so nice and sweet and takes such good care of me and all her clients. And her work is top notch.
Highly recommend!
Khadija Shaimi
Oh wow, I came to Delacqua Salon and Spa
I did the organic caviar smoothing treatment. The best thing I have ever done for my hair my hair came out, smooth silky. It’s not breaking. I would definitely recommend to everyone. My friend recommended and I brought in all of my friends if you haven’t done the organic caviar smoothing treatment yet You must be losing a lot. My hairstylist was Dilya She’s the best.
EL
Amazing experience at Delacqua salon! Had a proaddiction done by Irma. Real nice staff, beautiful salon, and pleasant atmosphere - would totally recommend!
gianna vitiello
Truly an amazing experience! I got my hair and makeup done for an event and everyone is so accommodating and talented.
Perach Levy
Such good service and came out just how I wanted!! Nellys the best ❤️❤️