This company operation feels like a Froude. My husband made an appointment with them to fix a temperature regulation problem in our SHOWER COLUMN. He was told that there will be a charge of $85 for a plumber to come out and they do not accept credit cards. It is a standard arrangement for a compony to charge diagnostics fee so he agreed. Someone called from the compony before the appointment and could notunderstand what a SHOWER COLOMN was, asked for a picture, then needed to take a look. Two people came in, NO MASKS, when asked to ware them said that they don't have any, we gave them masks. They look at the Colom and said that they have to send someone else to... read full review
March 2022
Hidden fees, shady company - AVOID! They were not forthcoming about what they would be charging me for.WARNING: They also record phone calls without telling you (which they may be entitled to do under the law, but it doesn't make you feel like you're dealing with an honest company).You have your choice of hundreds of plumbers in NYC.... use literally anyone else.
This company operation feels like a Froude. My husband made an appointment with them to fix a temperature regulation problem in our SHOWER COLUMN. He was told that there will be a charge of $85 for a plumber to come out and they do not accept credit cards. It is a standard arrangement for a compony to charge diagnostics fee so he agreed. Someone called from the compony before the appointment and could notunderstand what a SHOWER COLOMN was, asked for a picture, then needed to take a look. Two people came in, NO MASKS, when asked to ware them said that they don't have any, we gave them masks. They look at the Colom and said that they have to send someone else to... read full review
Hidden fees, shady company - AVOID! They were not forthcoming about what they would be charging me for.WARNING: They also record phone calls without telling you (which they may be entitled to do under the law, but it doesn't make you feel like you're dealing with an honest company).You have your choice of hundreds of plumbers in NYC.... use literally anyone else.