Grace Optical Inc. is highly praised for its welcoming and friendly atmosphere. Customers feel immediately comfortable upon entering, greeted with smiles and enthusiasm from the staff. The calming environment, enhanced by essential oils and soothing music, creates a safe space for those who may feel anxious. The staff is described as amazing, with exceptional customer service that includes personalized assistance in selecting frames and explaining lens options. Many reviewers express their satisfaction with the eye exams and the wide selection of stylish frames available. Overall, Grace Optical Inc. is recognized for its professionalism, knowledge, and outstanding support, making it a top choice for eye care needs.
They’re so amazing, caring, and very calm about everything. I went there a few times in the span of a few years and the staff are so nice and patient on what you wanna ask about or do. Great services overall, would always go here forever :))
I had such a great experience at this optical. They fixed my glasses and provided excellent customer service from beginning to end. The staff was professional, kind, and very helpful, which made the whole experience easy and stress-free.
I highly recommend this place to anyone who needs glasses repaired, an eye exam, or any other optical services. I would definitely come back again for an eye examination and future optical needs. Great service overall!
Came in on a rainy day and had to get my glasses fixed since they were crooked. Took less than 10 minutes for them to get them fixed and cleaned!! Lovely staff, will come here again if I ever have issues with my glasses!!
3409 Jerome Avenue, Bronx, NY 10467
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