The prescription is not correct because the equipment was dirty. I repeatedly told her during the eye exam that there were streaks and smudges on the slides. It just kept getting worst with every time she asked me if “number 1 is better or number 2”?
I came there for him to fix the a piece on my glasses that sits on the nose. And he told me that my glasses was too wide that he had fixed it to fit my face. I said okay. You still have to fix the cushion for my nose. He came back for the second time to say something else was wrong with my glasses. And I told him I understand that is too wide. He said no there's a split in my glasses. I couldn't see that. So he went again and came back within seconds my glasses was broken. He didn't even try to substitute for another pair. I was very upset and I told him I need my glasses for work the next day. When I left I'm out there I was very devastated and I cried. They didn't even… read full review
I wish I could give them 0 stars... I thought I could give this place a second chance to replace my nose pads since they have a bad rep in the neighborhood. The reason for the second chance was because years ago I was looking for work and they turned me down. They said they wanted a bilingual sales clerk and could not hire me because I was not bilingual.So fast forward to today March 25, 2024 and I told my dad I needed new nose pads as mine were starting to wear out. My dad said he used them to fix his nose bridge and said he had no problems; boy was I wrong.They took my glasses in and the owner had his worker take them to the back. What usually takes two seconds to a… read full review
5572 Broadway, Bronx, NY 10463
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