About CityMD Soundview Urgent Care- Bronx
CityMD Soundview Urgent Care, located at 1613 Westchester Avenue in the Bronx, provides essential medical services for those facing emergencies. The clinic offers a range of services, including rapid COVID-19 tests, physical exams, and blood tests, catering to the local community’s needs. Many visitors appreciate the clean environment and friendly staff. Patients have reported positive experiences with the doctors, noting their thoroughness and professionalism. The reception team is often described as sweet and helpful, making the visit less intimidating. Although wait times can vary, with some being seen in under an hour while others may wait longer, booking ahead is recommended. The facility is also noted for its kid-friendly amenities, like a TV, making it a welcoming place for families. Overall, CityMD Soundview Urgent Care is praised for its efficient service and compassionate care, making it a preferred choice over traditional primary care for many.
Mohammed provided excellent customer service—very attentive, informative, and thorough throughout my visit. He clearly explained each step of the process and the reasoning behind his recommendations, which helped me feel reassured about my injury from the fall. He made sure I understood why an X-ray was necessary to confirm everything was okay and even referred me to a nearby location for the X-ray. Overall, I felt well taken care of and appreciate his professionalism and support.
Great service all around, from front desk, the assistant as well as the doctor. Got evaluated, informed and prescribed meds. I was in and out in under an hour during rush hour on a Friday. 10/10
I had a very positive experience at CityMD. Upon arrival, I was greeted professionally by the front desk representative, who politely collected my information and was very helpful throughout the check-in process. After completing my paperwork, I was asked to have a seat and was informed that the wait time to see the doctor would be short, which I appreciated.
When I was brought into the exam room, the nurse assistant was very pleasant and engaged in a thoughtful conversation to understand my symptoms before the doctor arrived. She ensured everything was properly documented, which I found to be very professional.
I was then seen by Dr. P. Atkinson, who was courteous...read full review