My recent phone interaction was very disappointing. The representative continually spoke over me and didn’t allow me to talk. They gave unsolicited advice and made assumptions that were neither relevant nor helpful. Overall, the entire conversation felt pushy and condescending, which made the experience frustrating and unprofessional.
January 2025
DON'T GO HERE! CONSUMER BEWARE! -PLEASE BE AWARE AND UP TO DATE ON YOUR INSURANCE COVERAGE and how much $ your insurance covers on your exam, frames, glasses/lens/progressive lens, and contacts (if you have insurance and coverage) because THEY WILL LIE, WILL RIP YOU OFF, AND TELL YOU YOUR INSURANCE DOESN'T COVER ANY OF THAT or they'll LIE and just give you a random amount without dividing all the add ons and FAKE/FLAT OUT LIE ABOUT THE COVERAGE AMOUNT/ALLOWANCE YOU HAVE ON FRAME, LENS, and CONTACT COVERAGE. -BE SURE TO PRINT OUT A COPY OF YOUR INSURANCE COVERAGE that maps out your full coverage on frames, lens/glasses/progressive lens,... read full review
May 2024
The worst service, don't go, they rob you, they put some Chinese letters on the exam so that you don't pass it and prescribe glasses to steal from your insurance, they are all combined from the one who treats you to the doctor.
My recent phone interaction was very disappointing. The representative continually spoke over me and didn’t allow me to talk. They gave unsolicited advice and made assumptions that were neither relevant nor helpful. Overall, the entire conversation felt pushy and condescending, which made the experience frustrating and unprofessional.
DON'T GO HERE! CONSUMER BEWARE!
-PLEASE BE AWARE AND UP TO DATE ON YOUR INSURANCE COVERAGE and how much $ your insurance covers on your exam, frames, glasses/lens/progressive lens, and contacts (if you have insurance and coverage) because THEY WILL LIE, WILL RIP YOU OFF, AND TELL YOU YOUR INSURANCE DOESN'T COVER ANY OF THAT or they'll LIE and just give you a random amount without dividing all the add ons and FAKE/FLAT OUT LIE ABOUT THE COVERAGE AMOUNT/ALLOWANCE YOU HAVE ON FRAME, LENS, and CONTACT COVERAGE.
-BE SURE TO PRINT OUT A COPY OF YOUR INSURANCE COVERAGE that maps out your full coverage on frames, lens/glasses/progressive lens,... read full review
The worst service, don't go, they rob you, they put some Chinese letters on the exam so that you don't pass it and prescribe glasses to steal from your insurance, they are all combined from the one who treats you to the doctor.