Retro Hot Water & Heating

Retro Hot Water & Heating is a family-owned company that provides top-tier residential plumbing and heating services in Suffolk and Nassau counties. They offer consistent professionalism, knowledge, and reliable service, ensuring customers' systems are up and running as soon as possible. With same-day services, they provide sales, repairs, and installation of name-brand water heaters, including residential, commercial, tank, and tankless models. Their trained and trustworthy technicians are dedicated to customer satisfaction, providing fair prices and exceptional customer service.

Customers have praised the team's amazing service, with the owner being described as helpful and communicative throughout the process. Customers say the team is prompt, clean, very professional, friendly, courteous, and efficient. They appreciate the great communication, timely arrivals, and updates on parts and timing. Customers also say the team changed filters during heating and air conditioning service, asked if they had questions, and helped customers feel ready for winter boiler checks. The technicians have been praised for their professionalism, sense of humor, and willingness to explain everything thoroughly. They have been able to tackle challenging installations with a positive attitude and ensure that the job is done right, even if it takes longer than expected.

Overall, Retro Hot Water & Heating is highly recommended for their attention to detail, punctuality, and commitment to leaving the job site neat, as well as their ability to diagnose and solve problems efficiently.