not hot water, most of the washing machines are always out of order, and the staff don’t even speak English so no comunication. Sometimes you can find also some roaches running on the machines.
About The Laundry Room
The Laundry Room is a clean, modern, and welcoming laundromat that stands out for its high standards of cleanliness and friendly staff. Many customers appreciate that the facilities and machines are always well-maintained, with some noting the staff's helpfulness and willingness to assist, even going out of their way in certain situations. The spacious environment and well-priced services make it a convenient choice for laundry needs. However, some issues have been reported, including machines often being out of service, persistent mold and mildew in some machines, and the lack of hot or warm water despite the settings. Additionally, there is concern about the $5 money card not being treated as a deposit and not being refunded, which some customers see as problematic. Overall, The Laundry Room is highly regarded for its cleanliness and customer service, making it a top choice for those seeking a pleasant laundry experience, though some operational issues remain.
Reviews
I have been coming to The Laundry Room for two years and the facilities and machines are always very clean! One time, I accidentally left my clothes in a washer over night and when I came in panicked the next morning, the staff had put them in the dryer for me to pick up. So grateful!
Convenient, spacious, well-priced, and attendants are kind. But many issues remain:
1. A handful of machines are often out of commission;
2. The mold/mildew in the machines persists and smells; and
3. The “warm/hot” water settings are nominal; there is rarely hot or warm water. I’ve asked about this and there’s been no clear answer on this.
Photos

Hours
Good to know
- street parking
- free wi-fi
- bike parking
Location
37-01 28th Avenue, Astoria, NY 11103
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