The people here are very nice, but I still left this place VERY unsatisfied.
I brought a dress that was too long, and I wanted it to be a cut just a bit, I specified how long (enought to barely show the tip of my sandals, I pointed). They took the measurements, gave me a price and later called me to say the amount they gave me was wrong and that the new price was actually almost double. I got a bit upset but I accepted. When I picked up my dress, it was cut way more than I had requested, to the point where you could even see my ankles. I did express how unhappy I was and even reminded them that I had previously mentioned if they needed me to comeback to reasure...read full review
Feb 2024
Extremely rude staff who works at the register. Horrible customer service- hangs up on you and any questions are brushed off in such a rude and condescending manner possible. Apalled at how they run their business...
Dec 2023
Horrible service, I have been going to this dry cleaners for a few years and it has gradually gone down in service. They recently lost a hoodie of one of my jackets, and instead of admitting they lost the item they are trying to put it on me. Their response while rolling their eyes was “we never lose anything.” Instead of taking responsibility maybe offering a free service for the inconvenience they just basically don’t care. I am leaving the review as a warning do not go to them and use one of the other 5 dry cleaners in the 5 block radius.
Google: 3.3/5
The people here are very nice, but I still left this place VERY unsatisfied.
I brought a dress that was too long, and I wanted it to be a cut just a bit, I specified how long (enought to barely show the tip of my sandals, I pointed). They took the measurements, gave me a price and later called me to say the amount they gave me was wrong and that the new price was actually almost double. I got a bit upset but I accepted.
When I picked up my dress, it was cut way more than I had requested, to the point where you could even see my ankles. I did express how unhappy I was and even reminded them that I had previously mentioned if they needed me to comeback to reasure...read full review
Extremely rude staff who works at the register. Horrible customer service- hangs up on you and any questions are brushed off in such a rude and condescending manner possible. Apalled at how they run their business...
Horrible service, I have been going to this dry cleaners for a few years and it has gradually gone down in service. They recently lost a hoodie of one of my jackets, and instead of admitting they lost the item they are trying to put it on me. Their response while rolling their eyes was “we never lose anything.” Instead of taking responsibility maybe offering a free service for the inconvenience they just basically don’t care. I am leaving the review as a warning do not go to them and use one of the other 5 dry cleaners in the 5 block radius.