About Thousand Island Animal Hospital
Reviews for Thousand Island Animal Hospital
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specialties: pocket pets, small animals
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1000 Island Animal Hospital, Carla Bender DVM
- 42539 NY-12, Alexandria BayThousand Island Animal Hospital is a small yet highly regarded veterinary practice known for its caring and understanding staff. Despite its size, the facility offers high-quality care and excellent service to pets and their owners. The staff is praised for their patience and compassion, especially when working with fearful or anxious animals. They are accommodating and willing to work with clients to ensure the best care for their pets. The veterinarians are knowledgeable and take the time to explain treatments and procedures clearly, often answering questions from both owners and children. Many clients appreciate the reasonable prices and respectful treatment they receive, which has helped keep their animals healthy and thriving. The clinic is especially noted for its quick response in urgent situations, such as when a pet needed immediate care for suspected kennel cough. Clients mention that even during busy times, the staff maintains a positive attitude and provides personalized attention. Overall, Thousand Island Animal Hospital is highly recommended for its dependable, compassionate, and affordable veterinary care, making it a trusted choice for pet owners in the community.
All staff was extremely understanding with my fearful great dane, and let me bring her in for happy visits (no touching just getting used to the setting) and was so patient with her during her exam. They are a small facility but they make up for it in high quality care and service. I will always recommend them and take all my animals there.
I cannot begin to explain how amazing this place is. As chaotic and busy as they were, they got my dog Sam in right away with suspected kennel cough. The receptionist Chelsea was so understanding, amazing, and so nice and I am so grateful she helped me when nobody else would take Sam in. All the staff were wonderful. Dr Bender was amazing! She was so busy with many patients to care for and still came in with a smile on her face and asked if I had any questions afterwards. She explained everything she was giving Sam and doing to him. She even answered my 8 year old daughters questions and comments. Thank you Dr. Bender and staff for being so amazing, I can only imagine how hectic it can get in there! Highly recommend!
I am very pleased with this veterinary practice. The staff is always accommodating, willing to work with the clients and it has always been easy to contact the office and get appointments. The Veteranarians are very knowledgeable.