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Spiro Joel M MD

2.0 3 reviews
Overall rating
2.0
out of 5
3 reviews
5 star 33%
4 star 13%
3 star 4%
2 star 4%
1 star 46%
Jul 2024
2.0
I was referred to this practice to see Dr. Joel Spiro back in 2018. 2020 Pandemic and my 2021/2022 journey with cancer aside, I have been a regular/current patient. Over the course of time, my minimal skin issues moved me under the care of Nancy Trzcinski, FNP. I found this small practice and Nurse Nancy's care met my needs. Though I do find it odd that so many of the burn/freeze treatments were done without numbing agents (ouch). Honestly, I would still be a patient here, however my recently missed appointment (my first IN SIX YEARS) became cause for a $50 no-show fee. Realizing my error, I called 15 minutes after my appointment time. I acknowledged I made a mistake, apologized, and asked to reschedule. Admin asked me if I could come in ASAP, but I had other commitments. From this point on I was met with policy. I mentioned my good patient history, stating that this was my first missed appointment. At that point, I was informed my very first appointment in 2018 was *actually* my first no-show. Well, *actually* I'll take my business elsewhere. And I advise anyone reading to do the same. Perhaps this is just where society is now. There is no doctor-patient loyalty. There's especially no room for patient error (but don't talk to them if the doc is running late!). Perhaps my annual or bi-annual visits weren't valued enough to keep me on the roster... Orrr perhaps the practice is really just that hard up for $50.
Sep 2021
5.0
I’ve been coming here for about 6 years and I will continue to come while Nancy runs the practice. I just came to get the phone number to make an appointment and saw some reviews. I was surprised by the bad ones about the receptionists, I never had any issues with them. I can be salty myself and have had issues at other places, but never here. The staff are great. I had an issue once where I think Dr.Spiro mis-diagnosed me and Nancy seemed to disagree. The next time I went Nancy had replaced Dr.Spiro and gave me something that worked right away. I have great faith in her.
Sep 2020
4.0
Ok, here is the real deal with this place...Nancy is awesome, she knows her stuff in and out!! The nurses are also great, I'm bummed that I don't remember the name of the very friendly and knowledgable nurse that I first saw before Nancy came in.But like alot of the other reviews mentioned, the receptionist are hit or miss! I did see some eye rolling and had a few comments made toward me... had me contemplating jumping over counter and choke slamming them! But I was in a position where I NEEDED to see Nancy and get diagnosed. So I just bit my tongue and figured they were having a rough day due to the full waiting room of peoplesome an hour past their appointment time.As… read full review

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Hours

Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday Closed
Saturday Closed
Sunday Closed

Good to know

  • accepts credit cards
  • accepts insurance
  • gender-neutral restrooms

Location

736 Madison Avenue, Albany, NY 12208

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Spiro Joel M MD · 736 Madison Avenue, Albany, NY 12208

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