Reviews

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  • Nashley Fitzgerald
    Jun 2026

    So we called and made an appointment with drain-o-matic and they actually got here early, diagnosed the problem quickly, Aidan rushed out grabbed the parts required and had the job done within 2 hours. Polite and professional. Will Definitely use them again.

  • Papa 2dawg
    May 2026

    Aidan arrived at the beginning of the quoted window and quickly diagnosed the problem. Repair was also fast and thoroughly tested. Excellent job done right. Thanks Aidan!

  • Nancy McGahay
    May 2026

    My pipes are a nightmare. Aiden came right away and got my kitchen and bathroom back to functional. Awesome!

  • Steven Al
    Apr 2026

    Ive never experienced such great service, they educated me understand the way the system works and why there was an issue. It was more of a learning experience for me, they made me feel heard while fixing the plumbing issues I had. I would highly recommend them for all your plumbing needs. It was quick and easy while providing great service.

  • tayleax3 Xxx
    Apr 2026

    Aidan did a great job with our toilet repair. He took the time to explain everything in a way that was easy to understand, was thorough in his work, and made sure I knew exactly what to expect cost-wise. His transparency and professionalism really stood out. Highly recommend!

  • Trinity Plumbing \u0026 Drain Cleaning
    Apr 2026

    These guys are an amazing company to work with for Plumbing & Drain Cleaning. Aidan is an absolute rockstar and very knowledgeable in Navien Tankless Water Heaters or Navien Combi Boilers as well as all aspects of plumbing. With a level 3 Certified status with Navien they are experts. I highly recommend them for anything plumbing, toilet repair & Install, Faucet repair & Install, Water Heater repair & Install, Drain Cleaning Services, tub clogs, toilet clogs, sink clogs, mainline clogs....etc they are definitely the experts to get a hold of.

  • April McKenna
    Feb 2026

    Highly recommended! him and one of his sons fixed a leaking pipe in my basement in Rotterdam! Called many other places and they couldn’t show. These guys got the job done!

  • Linda Hitchcock
    Jan 2024

    Showed up right on time. Quality service. Will use Drain O Magic for any future plumbing issues

  • Bhagwatee P.
    Jan 2023

    0 Drain-0-MaticPlumbing and Drain Cleaning Co. also known as Trinity is the worst company ever! I called them recently to snake out my main sewer line which was clogged. Two guys came over who had no clue how to snake a clogged sewer line. They ran a cable in the wrong place. They did not open the cap and run the cable there and the cable stuck and broke the pipe. They blamed National Grid for crushing the pipe since National Grid had run a gas line to my property. They then left without removing the stuck cable and I called The Village of Colonie and they were surprised that this company had left without removing the cable. I had to hire an excavation company to dig up my lawn and replace the sewer pipe and remove the stuck cable. In the process the water line got damaged and had to be replaced which I had to pay for. These people ought to compensate me for my loss of money and suffering.Will never use this company again

  • Jason K.
    May 2022

    I have a sewer pipe for just one apartment that is broken, but it is encased in concrete about 2 feet thick, so getting to that pipe is going to be nearly impossible. It would require jack hammering the concrete to get to the pipe, but this old house might not be able to handle all that vibration. So, they were not able to help me, and only charged me half price for their efforts. I am disappointed in the result, but it's not their fault. They were very professional. I'll find another solution, and they had some ideas they shared with me.

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Drain-O-Matic Plumbing & Drain Cleaning

4 G Vatrano Rd, Albany

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours