Reviews for Complexions Spa for Beauty & Wellness
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 8:30AM - 9PM
Wednesday: 8:30AM - 9PM
Thursday: 8:30AM - 9PM
Friday: 8:30AM - 7PM
Saturday: 8AM - 5PM
Sunday: 9AM - 5PM
Tips
accepts credit cards private lot parking free wi-fi wheelchair accessible bike parking massage
Ratings
Google: 4.4/5 Facebook: 4.5/5 Tripadvisor: 4/5 Foursquare: 8.6/10 BBB: A+Complexions Spa for Beauty & Wellness
221 Wolf Rd, Albany
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Second trip down, with many more to follow. I get a couples massage with my wife and you get the 5 star treatment every time. Maggie is who I've seen both times, and she is amazing!
Not only is this a great place to get high-quality treatments (never have I had a bad experience here in all my years) but I cannot say enough about the customer service. I was just in for a routine massage (amazing as usual), and a few days later, I saw that my credit card had been charged twice. There had been a connection issue with the card reader at check out, which caused this mistake. Within hours of emailing the front desk, I had both an email and callback from Kirstan at the front desk letting me know she was on it. In just a few days the issue was fully resolved. I can’t say enough good things and how appreciative I am of the team at Complexions.
I received the facial special of the month with Kasey, and I can’t remember the last time I was that relaxed and my skin felt so good after the facial! Kasey also gave me different ideas for products that I’m researching to fit different budgets. I’ll definitely be going to see Kasey again!