About Root-O-Matic, Inc.
Root-O-Matic, Inc. is a reliable plumbing company that has earned the trust of its customers. From the skilled work done by the crew to the company's commitment to customer service, Root-O-Matic has proven its ability to handle challenging jobs efficiently and within a reasonable budget. Customers appreciate the company's willingness to explore alternative solutions and their dedication to keeping the client informed throughout the process. With their expertise and honesty, Root-O-Matic has become a trusted choice for all plumbing needs in the Reno, Sparks, and surrounding areas.
I called Root-O-Matic for my tankless water heater which had been throwing an error code. JJ came out to my home the very next day to investigate and fix the issue. The staff when calling in is very personable and JJ was very respectful and took the time to explain everything he was doing, make recommendations to help upkeep our equipment and ensure he had fully resolved our issue.
My 20 year old water heater sprouted a leak at 4:30 and they met with me a bit after 9 the next morning. The entire replacement took under three hours and cost nearly half of what I was quoted by another company. I have zero complaints and can only highly, highly recommend.
Jonny came out to take a look at a sewer pipe that was having intermittent backup issues. Jonny was recommended to me by a real estate friend who had used them several times for various inspections and repairs for home sales.
I previously had another highly reviewed drain company come out and tell me that my pipe had various belly's causing the backup and that having them do a hydro jet would help but potentially I needed to replace the pipe. The other company did not have the license to perform the work (thank goodness) and that's why I reached out to root-o-matic, and also had two other companies coming for quotes on potentially replacing the pipes.
Jonny...read full review