Reviews for Mr. Rooter Drains
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WARNING: If you value your sanity and hard earned money, PLEASE read this review carefully and thoughtfully and learn a lesson from our bad experience. We were in a vulnerable situation and needed help. According to their word, Mr. Rooter (a nationwide company) was properly equipped and licensed to complete our sewer line repair job (which included excavating on public property) in accordance with City of Reno requirements. As it turned out (per the Public Works Department) they lack the proper classification to encroach upon public property which prevented them from getting the proper permit. In fact, the City record indicates that they did not even try to get a permit...read full review
Chad was prompt, informative and friendly. He quickly discovered our issue and corrected it, and gave good advice for keeping our drains clear. Also, made sure everything was working well before leaving. Highly recommend Mr. Rooter. Thank you!
Fast and incredible customer service and the price was reasonable considering it was an emergency call. I definitely will us them again