About Escape Nail Salon
Escape Nail Salon is a small, Vietnamese family-owned business with over 20 years of experience. The staff is known for being friendly and welcoming, treating regulars like old friends. They take pride in their work, ensuring that customers are satisfied with their services. Even on walk-ins, the staff goes above and beyond, addressing any concerns and making sure everything is to the customer's liking. The nail technicians are skilled and able to achieve the desired look. Despite a lower rating based on some negative reviews, Escape Nail Salon has earned loyal customers who appreciate the excellent service they receive.
Daniel does my pedicure. I have been to him a few times, and I am happy with my nails afterwards.
I went here and got my nail done here the other day. My first time here, I just moved to the area from Fremont. Staff were amazing and so patient. There was a weird occurrence though, they get a call and they can’t understand the customer so another customer try’s to translate. The lady calling yells “It”s Carolyn” and the customer trying to translate is trying to explain the situation. The lady on the phone repeatedly on the phone going Oh I’m Carolyn, then proceeds to say her full name Carolyn B (Not disclosing last name for security purposes). She proceeds to say that she has been a customer for how many years. I was shocked. I didn’t realize on this side of the mountain there were also people who acted so entitled. The staff were polite though and eventually they were able to come to a conclusion. The other lady and I were both sitting there perplexed anyone would call a nail place let alone any place with that type of attitude. The staff handled it tremendously as well as providing great service. If you’ve made it this far the overall message being treat others with kindness especially those doing any service or hospitality☺
Luv Luv this place! Rose and her husband and all the girls and Billy are wonderful! They provide amazing customer service and really care about doing a great job! They make sure you are taken care of! Thank you!