Reviews

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  • curtis roberts
    May 2023

    Very helpful

  • E Fox
    Apr 2023

    The same owners and same install team, for three jobs, over five years. Reliability! Quality! Pride in workmanship! They earned my business and my recommendation.

  • Roberta Murphy
    Jan 2023

    Very knowledgeable owner and terrific selection of hardwoods, laminates and vinyl plank flooring!

  • Kathryn Flynn
    Oct 2021

    I had an absolutely wonderful experience here! First and for most, their selection of hardwood is the best I’ve seen. I walked into the store and instantly saw a bunch of hardwood that I loved. The owners were very kind and informative. I came in with my baby and they were very patient. I also know absolutely nothing about hardwood but left feeling well versed and confident in the samples I took home. If I could give them 10 stars I would ?

  • judith ziegler
    Oct 2019

    We were so please with the service and installation of our hardwood flooring. They walked us though the steps and VERY patient with my uncertainty of which flooring to pick. They even ordered a box of the one I wanted just to be sure I could see it in all 5 rooms and hallways we were doing in a larger sample. The installers were amazing. They were so competent on laying out and installing a complicated floor plan, knew exactly how to move the furniture after we emptied all the "stuff" in all of the pieces to minimize disruption, and had a great work ethic. Everything was cleaned and removed at the end of the day. The removal of all the old carpet and moldings went quickly. The installation of the new molding was perfect.Greg and Theresa and their family couldn't have been nicer and more informative and the men installing were pleasant and so easy to have around working. I HIGHLY RECOMMEND this Company.

  • Brian Hood
    Oct 2018

    In searching for a installer for a project I am working on in Tahoe, I gave them a call to ask about their products. Probably one of the nicest and most helpful phone conversations I have had during my whole remodel process. I would highly recommend giving them a call.

  • Michael O.
    Aug 2018

    I stopped into the store to get some hardwood flooring replaced. The owners weren't there, but had a pleasant man there taking care of the store. I chose some flooring I liked and the gentleman took my name and number so the owner could contact me the next day. The next day the owner, Craig, called me. I told him I needed some hardwood flooring in my house replaced and I would like to get an estimate. He told me he would call me back later to set up a time to come to my home to do the estimate. I never heard from him again. If he didn't want my business he could have been honest and said so, but he didn't. Very unprofessional. I recommend avoiding this business.

  • R M.
    Nov 2017

    I cannot say enough good things about doing business with Theresa and Craig. They are everything great about buying local. Very knowledgeable, reasonably priced and ON IT! Always promptly answered phone calls and e-mails, and even showed up to check on their installers to make sure the job was going smoothly. Save yourself the headaches and let these two experts handle everything for you. I can't wait to do business with them again!

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The Hardwood Flooring Company

5580 Mill St #300, Reno

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Hours

Monday: 9AM - 5PMTuesday: 9AM - 5PMWednesday: 9AM - 5PMThursday: 9AM - 5PMFriday: 9AM - 4PMSaturday: ClosedSunday: Closed