We were very pleased with the companion care that our aunt received during some recent health issues. The caregiver was friendly, engaged in conversation, and tidied the apartment. It was easy to set up the care. Definitely recommend.
Rose Bloomin
Aug 2024
Highly recommend Donna and her team for your in-home care needs.
We called Donna and a weekend in a panic suddenly needing care for a family member. She responded very quickly, helped us figure out with kind of care was needed, and got us help in just a few days.
The care takers were all kind and compassionate. We reached out with concerns about one of the helpers and they received immediate extra training from Donna. We appreciate how responsive and communicative they were throughout the process.
Our helpers gave assistance with walking, cooking, cleaning, medication and hydration reminders, showering and more. (Note: they do not do pet care or administer medication).
Our situation changed rapidly and the team responded quickly and kindly to our new needs. Even when it meant we were moving off their services. Their kindness and professionalism really stood out to me.
Oh ya, and they also handle reimbursement paperwork for insurance which was a huge reliefs
Highly recommend this team if you’re looking for additional care in Reno!
Kirk Johnson
Jul 2024
We selected First Light Home Care for my elderly father. We started out with limited care to include one shift a few times per week. As his health condition rapidly declined we asked for 24 hour 7 day per week care and First Light responded very quickly by adding additional care givers to meet the demand. The caregivers were amazing. They bonded with my Dad who could often be difficult to manage and provided high quality care all the way through his time in hospice. I highly recommend this company. Their people, from the owner, to the admin staff, and caregivers are fantastic.
Gail Scarr
Aug 2023
When we decided to get extra care for our mom we decided on FirstLight to fill that need. They knew exactly which caregiver would be a good fit for her and they were so right!! My mom (who was very hard to please) fell in love with Jeanie right away. She was very compassionate, helpful, and caring!! We couldn’t have asked for a better person to help with our mom. Thank you Firstlight and Jeanie! You were truly a blessing!!
Ty Erquiaga
Jun 2023
The team at Firstlight home care did an excellent job, was very reliable and assisted me thru a total joint replacement. Pleasant to work with, fairly priced and and reliable!Highly recommend!
legslark
Apr 2023
Donna and Kari were kind, compassionate, and very knowledgeable in what was needed to care for my mom, and frankly myself, as the primary caregiver. I had quality people come to my house, for the times I required, with the professional care I needed. I recommend them highly!
don arkell
Jan 2023
Great service. The owner and staff were very responsive to requests and were flexible with changing care needs for my elderly father. Highly recommend Donna and her company.
sally roberts
Jan 2023
The caregivers with First Light Home Care of Reno were conscientious and understanding with my 96-year-old mother. As Mom’s condition deteriorated, they transitioned to her changing needs. I felt comfortable leaving her in their care so I could run errands and get a break.
Chris Saunders
Jan 2023
I very much recommend First Light. I could write a really long review, but the bottom line is I trust these people. They take great care of my mom. I don't hover anymore. I don't worry anymore. I feel a great relief and confidence that they are taking care of things and they do so very well. I am so thankful for Donna and all her staff. They are wonderful!!
Jane Cebrynski
Jan 2023
On behalf of my family, we are so grateful to Donna, Keri and Shelby for their love and care of our mom in her final days. Not only were they there for her, but also for each of us, with their words of comfort, their compassion and willingness to lend a hand for cleaning, grocery shopping, whatever we needed. We were able to leave our mom in their care when we needed to get out and take care of ourselves a little bit. There was peace throughout the process because of their commitment to our mom and her care in her final days. You all were truly a gift and a blessing. You became a part of our family during a very personal and intimate time. We will never forget you and will be forever grateful. Thank you.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Jeremy Williams
We were very pleased with the companion care that our aunt received during some recent health issues. The caregiver was friendly, engaged in conversation, and tidied the apartment. It was easy to set up the care. Definitely recommend.
Rose Bloomin
Highly recommend Donna and her team for your in-home care needs.
We called Donna and a weekend in a panic suddenly needing care for a family member. She responded very quickly, helped us figure out with kind of care was needed, and got us help in just a few days.
The care takers were all kind and compassionate. We reached out with concerns about one of the helpers and they received immediate extra training from Donna. We appreciate how responsive and communicative they were throughout the process.
Our helpers gave assistance with walking, cooking, cleaning, medication and hydration reminders, showering and more. (Note: they do not do pet care or administer medication).
Our situation changed rapidly and the team responded quickly and kindly to our new needs. Even when it meant we were moving off their services. Their kindness and professionalism really stood out to me.
Oh ya, and they also handle reimbursement paperwork for insurance which was a huge reliefs
Highly recommend this team if you’re looking for additional care in Reno!
Kirk Johnson
We selected First Light Home Care for my elderly father. We started out with limited care to include one shift a few times per week. As his health condition rapidly declined we asked for 24 hour 7 day per week care and First Light responded very quickly by adding additional care givers to meet the demand. The caregivers were amazing. They bonded with my Dad who could often be difficult to manage and provided high quality care all the way through his time in hospice. I highly recommend this company. Their people, from the owner, to the admin staff, and caregivers are fantastic.
Gail Scarr
When we decided to get extra care for our mom we decided on FirstLight to fill that need. They knew exactly which caregiver would be a good fit for her and they were so right!! My mom (who was very hard to please) fell in love with Jeanie right away. She was very compassionate, helpful, and caring!! We couldn’t have asked for a better person to help with our mom. Thank you Firstlight and Jeanie! You were truly a blessing!!
Ty Erquiaga
The team at Firstlight home care did an excellent job, was very reliable and assisted me thru a total joint replacement. Pleasant to work with, fairly priced and and reliable!Highly recommend!
legslark
Donna and Kari were kind, compassionate, and very knowledgeable in what was needed to care for my mom, and frankly myself, as the primary caregiver. I had quality people come to my house, for the times I required, with the professional care I needed. I recommend them highly!
don arkell
Great service. The owner and staff were very responsive to requests and were flexible with changing care needs for my elderly father. Highly recommend Donna and her company.
sally roberts
The caregivers with First Light Home Care of Reno were conscientious and understanding with my 96-year-old mother. As Mom’s condition deteriorated, they transitioned to her changing needs. I felt comfortable leaving her in their care so I could run errands and get a break.
Chris Saunders
I very much recommend First Light. I could write a really long review, but the bottom line is I trust these people. They take great care of my mom. I don't hover anymore. I don't worry anymore. I feel a great relief and confidence that they are taking care of things and they do so very well. I am so thankful for Donna and all her staff. They are wonderful!!
Jane Cebrynski
On behalf of my family, we are so grateful to Donna, Keri and Shelby for their love and care of our mom in her final days. Not only were they there for her, but also for each of us, with their words of comfort, their compassion and willingness to lend a hand for cleaning, grocery shopping, whatever we needed. We were able to leave our mom in their care when we needed to get out and take care of ourselves a little bit. There was peace throughout the process because of their commitment to our mom and her care in her final days. You all were truly a gift and a blessing. You became a part of our family during a very personal and intimate time. We will never forget you and will be forever grateful. Thank you.