We used B&B Heating and Air for the first time on 10-12-2023 for our annual heating system checkup and we were very impressed.As others have mentioned, the customer service is excellent. I left a message with my first call and Connie called back promptly. We scheduled a date for the service and Connie provided information about what exactly to expect. I didn’t need to ask any questions (and I’m a big question-asker!). She gave me an arrival time frame of one hour (not 2 – 4 like many other service companies), the name of the service provider (Randolph), the cost of the service, and proactively asked if either me or my husband were military, first responders, or… read full review
About Heating & Air
B & B Heating and Air is an HVAC company in Reno that has a reputation for excellent customer service and expertise. Customers praise the company for its professionalism, knowledge, and willingness to explain services in detail.
The company has experience with a variety of HVAC services, including furnace repairs, tune-ups, air conditioner installation, and heater replacement. Customers report that B & B responds promptly to service requests and provides clear communication throughout the process. They are there when they say they are going to be there and follow through is great.
The company's technicians are described as friendly, thorough, and honest. They are able to diagnose complex issues and provide accurate information about repairs or replacements. They work fast, do a first class job, and clean up after themselves. B & B Heating and Air also offers discounts to military members, first responders, and seniors. Customers consistently recommend B & B Heating and Air to others needing HVAC services.
Reviews
Another company came in to clean my furnace. They looked at it, charged me $50 and send me an estimate for $23K to replace it! I called B&B and they were great. They looked at my system and gave me a repair estimate of up to $600. They didn't charge me to look at it. In the end, my system was clean and they only charged me $130! I can't recommend them more. Honest, efficient and trustworthy.
Aaron and Connie have been amazing to work with! They've been attentive, prompt, fair, honest, and an all-around pleasure to work with. I've been so pleased with my experience and would highly recommend them to anyone with HVAC needs.
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Hours
Good to know
- accepts credit cards
- women-owned
- offers military discount
Location
1000 Bible Wy, Reno, NV 89502
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