About Ulta Beauty
Ulta Beauty is a popular destination for beauty enthusiasts, offering a vast range of products from over 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section caters to customers seeking cruelty-free, sustainable, and vegan options. The Salon at Ulta Beauty provides various services, including hair, skin, makeup, and brow treatments, which can be booked online or enjoyed as a walk-in appointment. Some customers have praised the friendly and helpful staff, such as a stylist who was great with a child's haircut, making the experience enjoyable and educational. Others have noted the attentive and professional customer service, with staff members listening carefully and offering knowledgeable advice about products like moisturizers. Several reviews mention helpful employees who assist customers in choosing products within their budgets, ensuring a pleasant shopping experience. Despite some minor concerns about perfume testers being locked away, the store remains a generally welcoming place with decent prices and staff dedicated to customer satisfaction.
I took my son to see Audrey today. She was great, and it was a lot of fun watching her cut his hair (it was to the middle of his back). He had a very specific cut that he wanted (kind of like a Korean boy band shaggy mullet), and she nailed it. She educated him on how to reproduce how she styled it as well. It was a great experience. Thank you for a great cut and for making my sweet boy beam with happiness!
I needed a new moisturizer, so I visited my local Ulta store. As I entered, Ren greeted me warmly. A few minutes later, she approached me and was extremely polite and professional. She listened attentively to my concerns and addressed them with patience. Ren was very knowledgeable about the products I inquired about and provided clear and concise answers to all my questions. Overall, I am very impressed with the level of customer service Ren provided. Her commitment to customer satisfaction is evident, and I highly recommend that other Ulta customers speak to her when visiting the N Durango store.
Helpful like always! I wish I could remember the girls name. She's the best. Always so helpful. We've been in several times over the last few months and she's always helped us. I came in I gave my daughter a back to school budget. She helped her pick out everything she wanted/needed without over priced. I love when people don't pick one individual brand and tell you this is all you need. Definitely brought her around the store, asking and being just so helpful. Man I wish I could remember her name. Walked out with a very happy daughter who didn't break the bank. Much appreciated!