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Reviews for The Original Pool Masters Pool Services LLC
Add your commentThe Original Pool Masters Pool Services LLC
1533 Canyon Ledge Ct, Las Vegas
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1533 Canyon Ledge Ct, Las Vegas
Directions Call Website Suggest an Edit
People are always quick to write a negative review but slow (or don't even take the time) to write a POSITIVE review. Dale was genuine. We had our landscaper "fix" our water line to our pool (right in his line of work). Our current "pool guy" doesn't know how to fix mechanical issues. Result for both landscaper and current pool guy's lack of knowledge and abilities = HUGE water leak (very costly in Las Vegas!!!!). After numerous attempts to repair the problem, I got fed up and searched for someone who knew how to repair the valve leaks. (This is not an easy task to find a pool repair person/business in Las Vegas, by the way!) DALE TO... read full review
We had some excellent pool work done by Dale last year, so when we had an issue with the pool light, we of course called Dale back. He visited us on the same day and immediately was able to find out what was wrong. The wire entering the housing had frayed in 20 years and water leaked into the housing shorting out the bulb. We replaced the bulb with one that we found on Amazon, even though Dale warned us about the reliability of those light bulbs, we had it installed. Well, you can guess what happened next, yep, the light bulb went out. Lesson learned... next time listen to what the expert says about certain products. Dale was on time, Kathy was a pleasure to talk to... read full review
We took several bids and Dale beat them all, and not by a little either. The resurfacing took longer than I would have liked but to Dale's credit it wasn't because of his efforts. There were weather issues and then there was the availability of sand needed for resurfacing, these things effected all the pool guys out there, not just Dale. The workmanship is excellent, we have no complaints, it is a superior product. Bottom line, Dale kept his word and did what he promised to do. Kathy was always a pleasure to talk to, they didn't dodge my phone calls or play catch me if you can, with returning messages.