I applied for our passports at this location 18 months ago -- it was extra speedy. Passports received in 2 or 3 weeks. 🥳
Charleston “Earwaxxx” P
Dec 2025
Fast, efficient, and surprisingly smooth experience at the Nevada Health District. From check-in to being helped, everything moved quickly and professionally. Staff was organized, helpful, and made the process easy with clear instructions. Definitely appreciated how efficient the whole visit was — in and out without any hassle. Would recommend if you’re looking for a straightforward, well-run experience.
Lynsee Hooks
Dec 2025
Extremely slow service. Even if they aren’t super busy. Expect your “short” visit to be 2+ hours
Lindell Brown
Nov 2025
My son needed vaccinations for an upcoming trip to So. Africa, and there were 2 employees on lunch break, from the immunization department, that took the time to help us, and complete the task. I can’t thank them enough. Great people, doing great things.
James Panto
Nov 2025
Nobody wants to do their job here lol this place absolutely sucks, don’t even waste your time coming in person because nobody will be there to help you.
J H
Oct 2025
At first the phone number didn’t work, but after finally getting through, they were very helpful and it was a breeze handling everything.
Viva Las Vegas!
Oct 2025
Outrageously slow service. The staff is lazy. I complained to the manager, and she told me to wait. I waited 50 minutes for a basic flu vaccine. There wasn't a long line in front of me. Furthermore, there are no free COVID vaccines for the uninsured; they offer vaccines at exorbitant prices, well above market value.
Kimmy Rainbow
Oct 2025
New visit they had me waiting till I went rip to talk to them because they forgot to check me in. Wow horrible place I go
Apparently appointments don’t matter they double triple book and you will be here for an hour plus waiting
Back again wow 45 min past my appointment. Obviously my chat with management meant nothing their words of trying to do better were false this highly unprofessional
Nolan Gillies
Oct 2025
Absolutely horrible customer service. Will ignore you despite repeated promises of a call back.
Javane smith
Sep 2025
My mother had a scheduled telehealth appointment today with Dr. Michelle Jordan at 4:20 p.m. She was on time, camera on, and prepared. Shortly afterward, Dr. Jordan’s receptionist informed her that the doctor was running behind schedule, which was understandable, so my mother patiently waited. Unfortunately, that wait extended to over an hour with no updates, and my mother ultimately ended the call at 5:30 after hearing nothing further.
Shortly after, Dr. Jordan called my mother. While she offered an apology for the delay, the encounter quickly became unacceptable. The purpose of this appointment—clearly listed in the system as “short term disability”—had been established and discussed at a prior in-person visit. Dr. Jordan herself scheduled this telehealth follow-up for the explicit purpose of addressing disability paperwork. My mother even faxed the required documentation to Dr. Jordan’s office earlier the same day, using the fax number provided by her staff. Despite this, Dr. Jordan claimed to have no knowledge of it and dismissively remarked, “Do you know how many faxes I get a day?”
Dr. Jordan then told my mother, “We can’t just fill out paperwork because you don’t feel well.” This statement was both inaccurate and deeply inappropriate. My mother has undergone repeated surgeries on her dominant hand, wrist, and elbow—serious, chronic conditions that have significantly impacted her ability to work and were the basis for the disability request. These issues are well-documented and had been thoroughly discussed with Dr. Jordan in person. To minimize such conditions as merely “not feeling well” reflects a troubling disregard for her patient’s documented medical history and circumstances.
The audacity of being over an hour late, only to then tell my mother that her “time was up,” is astonishing. To make matters worse, Dr. Jordan literally hung up while my mother was still speaking, cutting her off mid-sentence. Adding insult to injury, my mother is responsible for a copay at each visit—meaning that due to Dr. Jordan’s lack of preparation, she will now have to schedule yet another appointment, incur yet another copay, and repeat this entire process for the very same issue.
This experience was wholly unacceptable. Dr. Jordan displayed a concerning lack of preparation, follow-through, and professionalism. For a physician to be so ill-prepared for a scheduled appointment, especially when the appointment itself was labeled “short term disability,” is especially egregious. Furthermore, the dismissive, condescending manner in which she spoke to my mother was grossly unprofessional and entirely inappropriate in the context of a doctor–patient relationship.
In sum, this encounter reflects poorly on Dr. Jordan’s competence and professionalism, and raises serious concerns about her ability to provide respectful, patient-centered care.
Christine Navallo
I applied for our passports at this location 18 months ago -- it was extra speedy. Passports received in 2 or 3 weeks. 🥳
Charleston “Earwaxxx” P
Fast, efficient, and surprisingly smooth experience at the Nevada Health District. From check-in to being helped, everything moved quickly and professionally. Staff was organized, helpful, and made the process easy with clear instructions. Definitely appreciated how efficient the whole visit was — in and out without any hassle. Would recommend if you’re looking for a straightforward, well-run experience.
Lynsee Hooks
Extremely slow service. Even if they aren’t super busy. Expect your “short” visit to be 2+ hours
Lindell Brown
My son needed vaccinations for an upcoming trip to So. Africa, and there were 2 employees on lunch break, from the immunization department, that took the time to help us, and complete the task. I can’t thank them enough. Great people, doing great things.
James Panto
Nobody wants to do their job here lol this place absolutely sucks, don’t even waste your time coming in person because nobody will be there to help you.
J H
At first the phone number didn’t work, but after finally getting through, they were very helpful and it was a breeze handling everything.
Viva Las Vegas!
Outrageously slow service. The staff is lazy. I complained to the manager, and she told me to wait. I waited 50 minutes for a basic flu vaccine. There wasn't a long line in front of me. Furthermore, there are no free COVID vaccines for the uninsured; they offer vaccines at exorbitant prices, well above market value.
Kimmy Rainbow
New visit they had me waiting till I went rip to talk to them because they forgot to check me in. Wow horrible place I go
Apparently appointments don’t matter they double triple book and you will be here for an hour plus waiting
Back again wow 45 min past my appointment. Obviously my chat with management meant nothing their words of trying to do better were false this highly unprofessional
Nolan Gillies
Absolutely horrible customer service. Will ignore you despite repeated promises of a call back.
Javane smith
My mother had a scheduled telehealth appointment today with Dr. Michelle Jordan at 4:20 p.m. She was on time, camera on, and prepared. Shortly afterward, Dr. Jordan’s receptionist informed her that the doctor was running behind schedule, which was understandable, so my mother patiently waited. Unfortunately, that wait extended to over an hour with no updates, and my mother ultimately ended the call at 5:30 after hearing nothing further.
Shortly after, Dr. Jordan called my mother. While she offered an apology for the delay, the encounter quickly became unacceptable. The purpose of this appointment—clearly listed in the system as “short term disability”—had been established and discussed at a prior in-person visit. Dr. Jordan herself scheduled this telehealth follow-up for the explicit purpose of addressing disability paperwork. My mother even faxed the required documentation to Dr. Jordan’s office earlier the same day, using the fax number provided by her staff. Despite this, Dr. Jordan claimed to have no knowledge of it and dismissively remarked, “Do you know how many faxes I get a day?”
Dr. Jordan then told my mother, “We can’t just fill out paperwork because you don’t feel well.” This statement was both inaccurate and deeply inappropriate. My mother has undergone repeated surgeries on her dominant hand, wrist, and elbow—serious, chronic conditions that have significantly impacted her ability to work and were the basis for the disability request. These issues are well-documented and had been thoroughly discussed with Dr. Jordan in person. To minimize such conditions as merely “not feeling well” reflects a troubling disregard for her patient’s documented medical history and circumstances.
The audacity of being over an hour late, only to then tell my mother that her “time was up,” is astonishing. To make matters worse, Dr. Jordan literally hung up while my mother was still speaking, cutting her off mid-sentence. Adding insult to injury, my mother is responsible for a copay at each visit—meaning that due to Dr. Jordan’s lack of preparation, she will now have to schedule yet another appointment, incur yet another copay, and repeat this entire process for the very same issue.
This experience was wholly unacceptable. Dr. Jordan displayed a concerning lack of preparation, follow-through, and professionalism. For a physician to be so ill-prepared for a scheduled appointment, especially when the appointment itself was labeled “short term disability,” is especially egregious. Furthermore, the dismissive, condescending manner in which she spoke to my mother was grossly unprofessional and entirely inappropriate in the context of a doctor–patient relationship.
In sum, this encounter reflects poorly on Dr. Jordan’s competence and professionalism, and raises serious concerns about her ability to provide respectful, patient-centered care.