The guard is crazy authoritative and rude. He is not there to help.
Robert Myers
Feb 2023
Great people ? for medical mental health medication precipitations
Franshawn Carter
Feb 2023
This city is the worst place on earth for resources for mental health. This is by far the worst place I've ever been to take your family member to a different state cuz this ain't it!
Pall Woods
Feb 2022
So far they have stolen stimulus money from clients. That is why they lost some of their contracts and why some insurances will not pay them anymore or work with them.
Highland Manor Of Mesquite
Feb 2022
VERY INPOLITE PEOPLE WORK HERE!!!!!
Karen Reyes
Feb 2022
I have been a patient of SNAMHS since 2014. At first, I thought it was a good and safe place to be since they have State licenses. But the treatment team here is the worst. They don't follow strictly to HIPAA guidelines and discuss other patients' history and info publicly without regard. Case management is awful.One time, I had a complaint on Alan Bumacod's handling of my case. His supervisor, January Prince just interrogated me like I was in a court trial(whatever you say to them will be used against you). Anyway, don't let them be your rep payees if you have Social security benefits because they have always mismanaged mine especially Alan. He's unprofessional and will say no to my every suggestion on how to pay my rent without them issuing checks since Quail Ridge started accepting only online payments and at CheckFreePay locations. In the end, my rent payment was still funded in my government card from SNAMHS, but I had to pay my landlord a $27 late fee which is from my benefits even though it's SNAMHS' fault in the first place why my rent payment is late.Also, there's a very vile nurse here named Marisol. She talks so arrogantly to patients. One time I had to get a shot and she told my psychiatrist to tell me to wait in the lobby but she doesn't have any patient to assist at the time. So I waited another hour just sitting there.There's also an African American that works there with an attitude. She asks my birthdate everytime I go there like, we already have a yellow form with our details to fill out. I mean, is she illiterate or can't she understand my date of birth? She yells at me like I'm not human. That's all I have to say.
Diane B.
Sep 2018
This place is the WORST! They are all residents NOT real psychiatrists yet , every "doctor " you get doesn't have a clue as to what they are doing, they NEVER return calls, and every so called doctor I've seen ALWAYS wants to change my medications because they are using you like a Guinea pig. I just had another new ", doctor " writing me prescriptions and forget to put the dosage on the paper!!! Now that causes me problems because I have to go back there, bring the copy to them plus I was without my medication for 3 days, and have them write the dosage on the paper! That is poor quality of service not to mention basic things especially like medicine dosages. I have been going to them for 14 years and they will NEVER get it together. I hate that I have to go there because I'm on Medicaid but I'm stuck with people that have no business being in the field of medicine. They all SUCK! If you can avoid going here do so because they have no idea what to do to help you.
Marther R.
Oct 2017
based on respose. they never anser their phone.what is the point of having a reseption dest if can never reach them on something imoortant....they never call back in 24hrs like messsage says.... from observance they sit there chit chatting with eachother and never answer the phone just let go to voicemail.....this is rediculous and so wrong ....just sit there to get paid for not working..keep loosing my brothers paperwork and i always have to bring in requested from them twice because they didnt file it right the first time and i/or my daughter watch them make a copy and they dont event make it to proper person......
Danny D.
Jul 2017
Told to arrive at 8 am for appointment it's now 9:45 the staff is god awful. nobody helps or seems to know what is going on.
Martin Schiller
The guard is crazy authoritative and rude. He is not there to help.
Robert Myers
Great people ? for medical mental health medication precipitations
Franshawn Carter
This city is the worst place on earth for resources for mental health. This is by far the worst place I've ever been to take your family member to a different state cuz this ain't it!
Pall Woods
So far they have stolen stimulus money from clients. That is why they lost some of their contracts and why some insurances will not pay them anymore or work with them.
Highland Manor Of Mesquite
VERY INPOLITE PEOPLE WORK HERE!!!!!
Karen Reyes
I have been a patient of SNAMHS since 2014. At first, I thought it was a good and safe place to be since they have State licenses. But the treatment team here is the worst. They don't follow strictly to HIPAA guidelines and discuss other patients' history and info publicly without regard. Case management is awful.One time, I had a complaint on Alan Bumacod's handling of my case. His supervisor, January Prince just interrogated me like I was in a court trial(whatever you say to them will be used against you). Anyway, don't let them be your rep payees if you have Social security benefits because they have always mismanaged mine especially Alan. He's unprofessional and will say no to my every suggestion on how to pay my rent without them issuing checks since Quail Ridge started accepting only online payments and at CheckFreePay locations. In the end, my rent payment was still funded in my government card from SNAMHS, but I had to pay my landlord a $27 late fee which is from my benefits even though it's SNAMHS' fault in the first place why my rent payment is late.Also, there's a very vile nurse here named Marisol. She talks so arrogantly to patients. One time I had to get a shot and she told my psychiatrist to tell me to wait in the lobby but she doesn't have any patient to assist at the time. So I waited another hour just sitting there.There's also an African American that works there with an attitude. She asks my birthdate everytime I go there like, we already have a yellow form with our details to fill out. I mean, is she illiterate or can't she understand my date of birth? She yells at me like I'm not human. That's all I have to say.
Diane B.
This place is the WORST! They are all residents NOT real psychiatrists yet , every "doctor " you get doesn't have a clue as to what they are doing, they NEVER return calls, and every so called doctor I've seen ALWAYS wants to change my medications because they are using you like a Guinea pig. I just had another new ", doctor " writing me prescriptions and forget to put the dosage on the paper!!! Now that causes me problems because I have to go back there, bring the copy to them plus I was without my medication for 3 days, and have them write the dosage on the paper! That is poor quality of service not to mention basic things especially like medicine dosages. I have been going to them for 14 years and they will NEVER get it together. I hate that I have to go there because I'm on Medicaid but I'm stuck with people that have no business being in the field of medicine. They all SUCK! If you can avoid going here do so because they have no idea what to do to help you.
Marther R.
based on respose. they never anser their phone.what is the point of having a reseption dest if can never reach them on something imoortant....they never call back in 24hrs like messsage says.... from observance they sit there chit chatting with eachother and never answer the phone just let go to voicemail.....this is rediculous and so wrong ....just sit there to get paid for not working..keep loosing my brothers paperwork and i always have to bring in requested from them twice because they didnt file it right the first time and i/or my daughter watch them make a copy and they dont event make it to proper person......
Danny D.
Told to arrive at 8 am for appointment it's now 9:45 the staff is god awful. nobody helps or seems to know what is going on.