Not the best experience. Got the 50 min Foot remedy massage which includes feet, legs, hand, shoulder and scalp massage. The massage was fantastic, however I def only actually got maybe 35-40 min of actual hand on skin massage. She would massage for a few minutes and then go to the counter for something every few minutes. The massage didn’t flow well due to that. And she never touched my hands at all. They overcharged me for the massage, due to “holiday weekend” but were not up front and transparent about the price increase at booking. They did adjust at my request as well as give me $10 off due to the massage not including the hand part. The spa itself is very clean and very nice, but I am not sure I would go back.
Randy Bonser
May 2025
I found it odd. Asked valet if they have EV charging. He told me to go to the Aria
Haley Sun
May 2024
This has been one of the best massages I’ve had in Vegas so far. Lindsey was my massager on a Sunday morning and she really made me feel so much better. As a lash artist I hunch over a lot and sit very stationary, and she took all that into consideration as I received my massage. I can honestly say even though it’s been almost two weeks since I saw her, it has helped me in my day-to-day comfort even now. Their spa was very nice and clean, though there is no spinner to de-water your bathing suit after using the spa/hot tub and sauna’s. The wet sauna was broken when I arrived, so only the dry sauna was working. The front desk was also really sweet and made us feel very welcome and pampered. Next time I go to Vegas, I’ll be sure to visit this Spa again for sure and enjoy their amenities!
Miguel Vega
Mar 2024
Exceptional.... The theme of the spa carrys out thru the whole place.
alessiasworld (alessiasworld)
Oct 2023
i bought the pass to use the spa for the day, they didn’t tell me the steam room was broken which is 1/3 of the services they offer. The hot tub was also very dirty, and not too hot. So I was just left with the sauna.Asked for my money back, and left.
Karen Reynolds
Aug 2023
I stayed in their 2 queen bed room with a view of the strip. At check-in, we had a very helpful employee get us checked in early with a late check out. He remembered us at checkout and made sure we had a great time. The housekeeping staff were incredibly kind and sweet. They wouldn't touch the tip left in my room until I chased them down and gave it to them.The bed was very comfortable. I had a shower and a very nice deep tub, which was awesome for my tired body after so much walking every day.The hall and casino carpets are in serious need of cleaning or replacement.Other than that, it was a great place to stay. We were right in the heart of the strip. Everything was in walking distance. There are 2 Starbucks in Planet Hollywood. There is a huge mall attached with plenty to see and do. There is also a Walgreens right around the corner.
Kelli Linear
Aug 2023
Staff did not rush you, and it was very relaxing.
Kai Camara
Aug 2023
Was excited to try the spa and booked a massage. Truthfully, as someone who travels a bit and has been to more than my fair share of spas this one wasn’t the best or worst. The biggest downside for me was the massage therapist not LISTENING to me. She was super friendly and did the massage but as someone who can stand a fair amount of pressure the pain I felt during this massage bordered on ridiculous. I asked for medium pressure which honestly felt like a deep tissue sports massage. I mentioned it hurt and to lighten a bit and she said ok then proceeded to continue with the same deep painful prodding. I mentioned several times that the pressure was too much and though she replied she continued to press like I was there for deep muscle therapy and not relaxation. Several times the pain got so intense my body would jerk suddenly and she’d day sorry then return to assaulting the same spot over again. After the massage finally ended she put my robe across my body and asked me to fill out the tip portion of the tab on the counter and said “I’ll be waiting outside the door”. I have never felt so rushed out of a room in my life. I dressed quickly and left, opting for some Advil when I got back to my room. A couple hours later my back legitimately felt bruised and the relaxation I’d been seeking never came. Honestly the experience was not worth the money I spent.
Dalonnda Conley
Jun 2023
Really enjoyed my experience. Did a couples massage, but me and the husband weren't side by side but across from each other.
Nola Davis
Dec 2022
Watch Your Receipts!! Therapists and Estheticians here try to get a double tip out of you by adding a 20 % gratuity under a line called “service charge”. Services given are not worth a 40% gratuity.
Jen Secor
Not the best experience. Got the 50 min Foot remedy massage which includes feet, legs, hand, shoulder and scalp massage. The massage was fantastic, however I def only actually got maybe 35-40 min of actual hand on skin massage. She would massage for a few minutes and then go to the counter for something every few minutes. The massage didn’t flow well due to that. And she never touched my hands at all. They overcharged me for the massage, due to “holiday weekend” but were not up front and transparent about the price increase at booking. They did adjust at my request as well as give me $10 off due to the massage not including the hand part. The spa itself is very clean and very nice, but I am not sure I would go back.
Randy Bonser
I found it odd. Asked valet if they have EV charging. He told me to go to the Aria
Haley Sun
This has been one of the best massages I’ve had in Vegas so far. Lindsey was my massager on a Sunday morning and she really made me feel so much better. As a lash artist I hunch over a lot and sit very stationary, and she took all that into consideration as I received my massage. I can honestly say even though it’s been almost two weeks since I saw her, it has helped me in my day-to-day comfort even now. Their spa was very nice and clean, though there is no spinner to de-water your bathing suit after using the spa/hot tub and sauna’s. The wet sauna was broken when I arrived, so only the dry sauna was working. The front desk was also really sweet and made us feel very welcome and pampered. Next time I go to Vegas, I’ll be sure to visit this Spa again for sure and enjoy their amenities!
Miguel Vega
Exceptional.... The theme of the spa carrys out thru the whole place.
alessiasworld (alessiasworld)
i bought the pass to use the spa for the day, they didn’t tell me the steam room was broken which is 1/3 of the services they offer. The hot tub was also very dirty, and not too hot. So I was just left with the sauna.Asked for my money back, and left.
Karen Reynolds
I stayed in their 2 queen bed room with a view of the strip. At check-in, we had a very helpful employee get us checked in early with a late check out. He remembered us at checkout and made sure we had a great time. The housekeeping staff were incredibly kind and sweet. They wouldn't touch the tip left in my room until I chased them down and gave it to them.The bed was very comfortable. I had a shower and a very nice deep tub, which was awesome for my tired body after so much walking every day.The hall and casino carpets are in serious need of cleaning or replacement.Other than that, it was a great place to stay. We were right in the heart of the strip. Everything was in walking distance. There are 2 Starbucks in Planet Hollywood. There is a huge mall attached with plenty to see and do. There is also a Walgreens right around the corner.
Kelli Linear
Staff did not rush you, and it was very relaxing.
Kai Camara
Was excited to try the spa and booked a massage. Truthfully, as someone who travels a bit and has been to more than my fair share of spas this one wasn’t the best or worst. The biggest downside for me was the massage therapist not LISTENING to me. She was super friendly and did the massage but as someone who can stand a fair amount of pressure the pain I felt during this massage bordered on ridiculous. I asked for medium pressure which honestly felt like a deep tissue sports massage. I mentioned it hurt and to lighten a bit and she said ok then proceeded to continue with the same deep painful prodding. I mentioned several times that the pressure was too much and though she replied she continued to press like I was there for deep muscle therapy and not relaxation. Several times the pain got so intense my body would jerk suddenly and she’d day sorry then return to assaulting the same spot over again. After the massage finally ended she put my robe across my body and asked me to fill out the tip portion of the tab on the counter and said “I’ll be waiting outside the door”. I have never felt so rushed out of a room in my life. I dressed quickly and left, opting for some Advil when I got back to my room. A couple hours later my back legitimately felt bruised and the relaxation I’d been seeking never came. Honestly the experience was not worth the money I spent.
Dalonnda Conley
Really enjoyed my experience. Did a couples massage, but me and the husband weren't side by side but across from each other.
Nola Davis
Watch Your Receipts!! Therapists and Estheticians here try to get a double tip out of you by adding a 20 % gratuity under a line called “service charge”. Services given are not worth a 40% gratuity.