About Pinnacle Restoration
Pinnacle Restoration is a family-owned business that specializes in handling property damage due to water, fire, and pests. They are committed to providing quick and effective solutions to restore properties to their original state or better. The company prides itself on its experience, expertise, quality assurance, and customer service. Recently, customers have shared positive experiences with the company. One couple sought a second opinion after an inspector claimed there was moisture in their ceiling. Pinnacle Restoration dispatched Miranda within an hour of their request. She was friendly and knowledgeable, using a thermal camera and moisture meter to confirm there was no moisture present. Although no repairs were needed, the couple appreciated the quick response and excellent customer service. Another customer highlighted the support received during a flood and ongoing issues with their HOA. They expressed gratitude for the work done by Pinnacle Restoration, particularly praising Travis for his dedication and professionalism. He managed everything from water mitigation to asbestos abatement and ensured constant communication with the insurance and HOA, which greatly relieved the customer's stress. Additionally, a reviewer commended Pinnacle Restoration for their kindness, understanding, and efficiency. They noted the company's promptness in completing work and expressed their overall satisfaction. In summary, Pinnacle Restoration is a reputable company that provides high-quality restoration services for property damage. They are praised for their expertise, professionalism, and customer service, as well as their honesty and commitment to treating their customers and properties with respect and care.
We had an inspector come out for our buyer and said that he saw moisture in our ceiling downstairs despite there being no hike in our water bill or visible water damage. My husband and I didn't believe there was any mositure so we decided to get a second opinion through Pinnacle Restoration. Miranda was dispatched to us same day within an hour of putting in my request. She was super friendly and knowledgable. She was able to use a thermal camera and a mositure meter to see that there was NO moisture in our ceiling. She tooks tons of pictures as evidence. Even though this company didn't do any repairs for us, I appreciate the customer service and how quickly they got someone...read full review
This review, I had intended on leaving over a year ago when Pinnacle finished the restoration of my home, and I'm finally getting around to it because I believe in giving credit when credit is due. Pinnacle deserves all the credit in my burdening experience with a flood and problems with my HOA. I have had the biggest problem with my HOA after opening a claim with my home owners insurance due to a flood that occurred in my home in September 2023. I am so glad I found this company and am pleased by their work. The problem I have had and am still having is due to my HOA not complying with their end of fixing my roof in a timely manner, which had caused further damage to...read full review
They did a prompt and thorough job of removing everything from my garage/storage area, which had been invaded by rats. They cleaned and sanitized and worked on the walls and floor until all the rodent filth was removed, and they were satisfied they eliminated any odors. And then they hauled away all the trash, and the donateable items. It all feels so much better: fresh, clean, and far less cluttered.