Doctor Chen is by far one of the best in this field. He is very polite and definitely understands what is best for you, but again to each its own. I had a few things I didn't like about how Botox/Xiomin made me look but since Doctor Chen has been doing it for me I love how my face looks.
Airbrush Las Vegas
Dec 2025
I had an EZ-Gel treatment at New Life New Image Med Spa and the whole experience was incredible. The office is beautiful, easy to get to, and has a really welcoming atmosphere. The team walked me through the process step by step and made sure I understood how EZ-Gel works and what results to expect. The treatment was comfortable, and my skin already looks smoother and more rejuvenated. This med spa truly goes above and beyond. I’m so happy I found this place and highly recommend it.
Brenda Diaz
Dec 2025
I had an amazing Botox experience at New Life New Image Med Spa. Dr. Chen took the time to explain exactly what he was doing, why he was recommending certain injection points, and what results I could expect. He even showed me the unopened vial before mixing it right in front of me, which made me feel very comfortable and confident. My results look natural and smooth, exactly what I wanted. Highly recommend this office for anyone considering Botox.
Shijie Huang (AmyHuang)
Sep 2025
Dr. Chen is very professional in aesthetic medicine. He explains everything with great patience, always honest and never pushy. The whole process feels comfortable and reassuring, and he takes care to make sure I understand every step. His service is warm, simple, and approachable. I’m very happy with the results and highly recommend Dr. Chen!
Lainey Myers
Sep 2025
The very best as always!! Thank you Dr. Chen and Camron! I love my results!
Janelle
Sep 2025
“Master injector” is just a sales gimmick. Don’t fall for it. This place is a mess. They never answer the phone, they don’t return messages, and good luck getting a response once they have your money. The facility itself is old and poorly kept, which tells you everything about how little pride they take in their business. My experience was nothing but frustration and disappointment. There are plenty of medspas that actually care about their patients, this isn’t one of them.
Jaclyn M
Sep 2025
⚠️ ⛔️ WARNING: Unsafe, unethical, and dishonest practice This clinic is a danger to patients. Even as a long-term patient, I was treated with complete disregard. Dr. Eugene Yu Tzee Chen ignored my request for a thicker filler, secretly used the thinnest product instead, and then injected me with an already opened/partially used syringe - knowingly putting me at risk of bloodborne pathogen exposure. That alone is grounds for him to lose his license.
When I complained, I was strung along with false promises: first told dissolving and re-treatment would be free, then asked to pay, then offered a refund that was never delivered. According to my conversation with Camron, she admitted the truth - they never had the filler I requested in stock, Dr. Chen avoids thicker fillers to hide errors, the business is failing, the building is falling apart (broken A/C, water heater, etc.) and the owner is renting out rooms just to bring in money. She told me directly she wouldn’t recommend Dr. Eugene Chen because he is “old, stuck in his ways, and not up to date on training.”
The “owner,” Matthew Chen (Dr. Chen’s son), covered for his father, denied my concerns about exposure, and deflected until finally going silent. This family-run operation protects itself, not its patients. Combined with Dr. Eugene Chen’s federal Medicare fraud conviction, this shows a clear pattern of unethical behavior.
This place is collapsing financially, medically unsafe, and ethically bankrupt. They cut corners, override patient requests, falsify records, and gamble with people’s health. Dr. Chen is negligent, dishonest, and dangerous - he should not be practicing. Avoid this medspa at all costs.
Blake Akari
Jun 2025
Dr. Chen was professional, informative, and made the whole PRF process smooth and comfortable. I’d definitely recommend others give it a try
Leslie Peluaga
May 2025
I can’t say enough great things about Dr. Chen and the team at New Life New Image! This is a family owned and operated practice, and it truly shows in the level of care and attention they provide. Dr. Chen is the best. He explains every step of your treatment plan, and you always know what you’re getting because he opens everything in the room (not like other injectors who come in with prefilled syringes). Highly recommend! 10/10
Landon Shores
Oct 2024
First time at New Life New Image and was thoroughly impressed! Dr Chen is the BEST clinician I’ve had the opportunity to work with, by far. As a first time patient, he sat with me for 30 minutes and explained the differences between all the brands of botulism and why they use Xeonin. They were running a special of 50 units for $375 which I felt was a great value. Highly recommended!!! 💯
CG
Doctor Chen is by far one of the best in this field. He is very polite and definitely understands what is best for you, but again to each its own. I had a few things I didn't like about how Botox/Xiomin made me look but since Doctor Chen has been doing it for me I love how my face looks.
Airbrush Las Vegas
I had an EZ-Gel treatment at New Life New Image Med Spa and the whole experience was incredible. The office is beautiful, easy to get to, and has a really welcoming atmosphere. The team walked me through the process step by step and made sure I understood how EZ-Gel works and what results to expect. The treatment was comfortable, and my skin already looks smoother and more rejuvenated. This med spa truly goes above and beyond. I’m so happy I found this place and highly recommend it.
Brenda Diaz
I had an amazing Botox experience at New Life New Image Med Spa. Dr. Chen took the time to explain exactly what he was doing, why he was recommending certain injection points, and what results I could expect. He even showed me the unopened vial before mixing it right in front of me, which made me feel very comfortable and confident. My results look natural and smooth, exactly what I wanted. Highly recommend this office for anyone considering Botox.
Shijie Huang (AmyHuang)
Dr. Chen is very professional in aesthetic medicine. He explains everything with great patience, always honest and never pushy. The whole process feels comfortable and reassuring, and he takes care to make sure I understand every step. His service is warm, simple, and approachable. I’m very happy with the results and highly recommend Dr. Chen!
Lainey Myers
The very best as always!! Thank you Dr. Chen and Camron! I love my results!
Janelle
“Master injector” is just a sales gimmick. Don’t fall for it. This place is a mess. They never answer the phone, they don’t return messages, and good luck getting a response once they have your money. The facility itself is old and poorly kept, which tells you everything about how little pride they take in their business. My experience was nothing but frustration and disappointment. There are plenty of medspas that actually care about their patients, this isn’t one of them.
Jaclyn M
⚠️ ⛔️ WARNING: Unsafe, unethical, and dishonest practice
This clinic is a danger to patients. Even as a long-term patient, I was treated with complete disregard. Dr. Eugene Yu Tzee Chen ignored my request for a thicker filler, secretly used the thinnest product instead, and then injected me with an already opened/partially used syringe - knowingly putting me at risk of bloodborne pathogen exposure. That alone is grounds for him to lose his license.
When I complained, I was strung along with false promises: first told dissolving and re-treatment would be free, then asked to pay, then offered a refund that was never delivered. According to my conversation with Camron, she admitted the truth - they never had the filler I requested in stock, Dr. Chen avoids thicker fillers to hide errors, the business is failing, the building is falling apart (broken A/C, water heater, etc.) and the owner is renting out rooms just to bring in money. She told me directly she wouldn’t recommend
Dr. Eugene Chen because he is “old, stuck in his ways, and not up to date on training.”
The “owner,” Matthew Chen (Dr. Chen’s son), covered for his father, denied my concerns about exposure, and deflected until finally going silent. This family-run operation protects itself, not its patients. Combined with Dr. Eugene Chen’s federal Medicare fraud conviction, this shows a clear pattern of unethical behavior.
This place is collapsing financially, medically unsafe, and ethically bankrupt. They cut corners, override patient requests, falsify records, and gamble with people’s health. Dr. Chen is negligent, dishonest, and dangerous - he should not be practicing. Avoid this medspa at all costs.
Blake Akari
Dr. Chen was professional, informative, and made the whole PRF process smooth and comfortable. I’d definitely recommend others give it a try
Leslie Peluaga
I can’t say enough great things about Dr. Chen and the team at New Life New Image! This is a family owned and operated practice, and it truly shows in the level of care and attention they provide. Dr. Chen is the best. He explains every step of your treatment plan, and you always know what you’re getting because he opens everything in the room (not like other injectors who come in with prefilled syringes). Highly recommend! 10/10
Landon Shores
First time at New Life New Image and was thoroughly impressed! Dr Chen is the BEST clinician I’ve had the opportunity to work with, by far. As a first time patient, he sat with me for 30 minutes and explained the differences between all the brands of botulism and why they use Xeonin. They were running a special of 50 units for $375 which I felt was a great value. Highly recommended!!! 💯