I'm very dissatisfied with my first visit to this clinic. I took my dog because he had been limping last week and they charged me an exaggerated amount of money for the x-rays, which I had originally said not to because I knew that the leg was not broken, but they recommended that the dog needed one, and I felt pressured to consent. They charged $150 to read the x-rays! I also requested twice to the lady Vet to check the paws because my dog had been licking them very often and they were brown and thought he needed medicine. I was in the consult not more than 15 minutes and they sent me home with anti-inflammatory and pain medication. Yesterday, they sent a text, not even a phone call like in my other vet where the follow up was excellent (the Vet retired) to tell me my dog's leg was just swollen, not broken and his bloodwork was fine. They never addressed the issue with the paws. I paid almost $800 :(. Needless to say, I will never return to this clinic.
Jenny Boone
Dec 2025
Bri, sara, Mary and dr schopin are the best the staff is good too but these girls always make me feel appreciated and valued im not just another number or pet owner.
I travel over 100 miles one way to see them
Quacka Duck
Dec 2025
I recently had a pet rodent neutered by Dr. Moore and drove over 9 hours to do so! Well worth the trip. Not only was she wonderful with my pet and me, the staff was kind, informative and updated me by phone every step of the way. My pet recovered more rapidly than ANY animal I have had that has undergone surgery. I have had many animals who have undergone different surgeries PLUS I have worked in the veterinary industry for my entire working life (45 years). When I picked him up, it was as if nothing had happened to him. Eating and drinking normally, no obvious visable incision, he did not worry or interfere with incision site...it was incredibly seamless! I obviously recommend Lone Mountain Animal Hospital VERY highly!
Mike De Anda
Dec 2025
Dr. Moore is amazing she took care of our Hedgehog until her last day. Thank you to all the staff for your support and professionalism.
Heather RockOn
Dec 2025
I will not go back.
Syed Burney
Oct 2024
I wish there were zero stars for this place. They will try to get you in as fast as they can but then never provide proper service I've been calling them early in the morning for two days now in a row just to have my puppy checked because I think he's sick and they just don't seem to care never returning. expensive and trash service.
Margareta Cuppett
Oct 2024
I brought one of my ferrets there for an emergency and they were great. Up to date on ferret education and even taught me something about my babies diet needs. TY lone Mt animal hosp for keeping my baby alive. Thank God. TY Margareta Bonnie and Clyde
Amber Smith
Oct 2024
Don’t bother trying to ask for a price range for how much a medication would be. All they are focused on is making you come in for an appointment and running test. As a nurse who has worked in healthcare for 17 years you can call a pharmacy and find out how much a medication cost without insurance. They will even tell you the price per pill. This place just wants your money. They don’t care about the animal. If you are able to get the price for a human why aren’t you able to for an animal? Take your pet somewhere else that cares.
Mendy Janelle
Sep 2024
Lone Mountain Animal Hospital truly made my Diamonds passing and cremation a great experience. During such a difficult time, the staff was nothing short of amazing. Sending this card is such a great touch that goes above and beyond patient service. From the moment we brought Diamond in the door, to picking up her ashes, through the sadness, I felt happy in my heart that I chose the right place for her final arrangements. Lone Mountain Animal Hospital was so caring with every interaction I had. Even the packaging of my little girls cremation package was fantastic. This was one of the most difficult times of my life and Lone Mountain gave me some peace and joy in knowing I chose the right place. Thank you!
Coleco Vegas
They know why.
Keyla Garcia
I'm very dissatisfied with my first visit to this clinic. I took my dog because he had been limping last week and they charged me an exaggerated amount of money for the x-rays, which I had originally said not to because I knew that the leg was not broken, but they recommended that the dog needed one, and I felt pressured to consent. They charged $150 to read the x-rays! I also requested twice to the lady Vet to check the paws because my dog had been licking them very often and they were brown and thought he needed medicine. I was in the consult not more than 15 minutes and they sent me home with anti-inflammatory and pain medication. Yesterday, they sent a text, not even a phone call like in my other vet where the follow up was excellent (the Vet retired) to tell me my dog's leg was just swollen, not broken and his bloodwork was fine. They never addressed the issue with the paws. I paid almost $800 :(. Needless to say, I will never return to this clinic.
Jenny Boone
Bri, sara, Mary and dr schopin are the best the staff is good too but these girls always make me feel appreciated and valued im not just another number or pet owner.
I travel over 100 miles one way to see them
Quacka Duck
I recently had a pet rodent neutered by Dr. Moore and drove over 9 hours to do so! Well worth the trip. Not only was she wonderful with my pet and me, the staff was kind, informative and updated me by phone every step of the way. My pet recovered more rapidly than ANY animal I have had that has undergone surgery. I have had many animals who have undergone different surgeries PLUS I have worked in the veterinary industry for my entire working life (45 years). When I picked him up, it was as if nothing had happened to him. Eating and drinking normally, no obvious visable incision, he did not worry or interfere with incision site...it was incredibly seamless! I obviously recommend Lone Mountain Animal Hospital VERY highly!
Mike De Anda
Dr. Moore is amazing she took care of our Hedgehog until her last day. Thank you to all the staff for your support and professionalism.
Heather RockOn
I will not go back.
Syed Burney
I wish there were zero stars for this place. They will try to get you in as fast as they can but then never provide proper service I've been calling them early in the morning for two days now in a row just to have my puppy checked because I think he's sick and they just don't seem to care never returning. expensive and trash service.
Margareta Cuppett
I brought one of my ferrets there for an emergency and they were great. Up to date on ferret education and even taught me something about my babies diet needs. TY lone Mt animal hosp for keeping my baby alive. Thank God.
TY Margareta Bonnie and Clyde
Amber Smith
Don’t bother trying to ask for a price range for how much a medication would be. All they are focused on is making you come in for an appointment and running test. As a nurse who has worked in healthcare for 17 years you can call a pharmacy and find out how much a medication cost without insurance. They will even tell you the price per pill. This place just wants your money. They don’t care about the animal. If you are able to get the price for a human why aren’t you able to for an animal? Take your pet somewhere else that cares.
Mendy Janelle
Lone Mountain Animal Hospital truly made my Diamonds passing and cremation a great experience. During such a difficult time, the staff was nothing short of amazing. Sending this card is such a great touch that goes above and beyond patient service. From the moment we brought Diamond in the door, to picking up her ashes, through the sadness, I felt happy in my heart that I chose the right place for her final arrangements. Lone Mountain Animal Hospital was so caring with every interaction I had. Even the packaging of my little girls cremation package was fantastic. This was one of the most difficult times of my life and Lone Mountain gave me some peace and joy in knowing I chose the right place. Thank you!