Very quick to response, very knowledgeable, fixed my heating problem in no time, highly recommend.
James
Jan 2026
The guys were great. Very professional. Explained everything. Took care of my house like it was their own.
Fabian Fernandez
Jan 2026
Great service!
Danalys Villarreal
Jan 2026
I purchased a New Unit and after pricing several companies I like what Frosty Desert offer me. Crew were on time, start working and they were knowledgeable about their job. Thanks again. I will recommend Frosty Desert for sure.
Richard Mannis
Jan 2026
Excellent installation and very professional installers!
Kevious Douglas
Dec 2025
Enrique was very professional and extremely prompt. He was able to provide a second opinion shortly after our initial conversation on the phone. Excellent customer service. If & when I actually need services to be rendered, he will earn my business. Definitely recommend.
shiyong Li
Dec 2025
The service was enthusiastic and professional. We will recommend them to more friends.
Janet Meyer
Dec 2025
An endless list of problems with this company. Owned by chris and enrique with only 2 employees. Verbal contract REWRITTEN after install. First month, no operating unit. Chris wanted to use my one-time compressor replacement, just 30 days in! Install issues and contimated pipes due to human error. But they kept blaning my Eco smart thermostat. The last straw...i have 3 years service contract, the seasonal tune up. Two employees showed up finally, after Chris not logging my appointment, per Enrique, who also stated this was the 2nd appointment not logged by Chris for this day. I called the morning of ,of course to reconfirm since NO ONE had rhe decency to reconfirm. Prepped to be home for the 2-4pm appointment wndow, since they decided to now squeeze me in. At no time EVER did any one of these clowns tell me that i must provide my own air filters for the seasonal tune up. When 2 reps entered my house at 3:55pm, they went right to work. At NO TIME did they ask me for MY 4 air filters that I never even knew about! They said they didnt have any when i saw them upstairs no where near the Return. Only when i asked did they tell me i have to buy filters. So, were they just going to skip filters since it wasnt being mentioned, ever, by anyone? Kinda important! I believe they just were goinh ton do a shoddy tune up. Miraculously they found some air filthers in their van. These were the cheapest, crappiest filters! Then...the gaslighting by Chris. He claims they gave me a good deal.for all the work they did at install. Uh, what does that have to do with you not showing up teady for seasonal tuneup? He said i should have called to make the appointment, yet texting always worked prevoiusly with Chris. Wasnt this nice of him to BLAME me? He said to see the contract, oh, the one he produced while the crane was lifting unit into my yard? Slimy.... All talk. Do yourself a favor, steer clear of Frosty Air. Smooth talkers up front who then reneigh on EVERYTHING! Buyer beware! There are many other issues..but get the idea. Taking advantage of a senior...and blaming me for all their shortcomings. Look at the crap filter they produced, on the left, compared to the quality of mine. Their cheap crap wouldnt even last a month in dusty Vegas. I really now question all their 5 star ratings. They got their money... even while i still didnt have a working unit!
Suzanne Speich
Dec 2025
Chris and his crew, Mileton and Juan helped me out tremendously with my AC needs. I would highly recommend Frosty Desert for anyone needing heating or cooling. Thank you.
Carolina Rondon
Nov 2025
Thank you Chris for taking the time to explain everything down to me. A new AC unit was installed today and I’m definitely happy with the customer service and the pricing I was offered. Thank you so much!
Tim Osborne
Very quick to response, very knowledgeable, fixed my heating problem in no time, highly recommend.
James
The guys were great. Very professional. Explained everything. Took care of my house like it was their own.
Fabian Fernandez
Great service!
Danalys Villarreal
I purchased a New Unit and after pricing several companies I like what Frosty Desert offer me. Crew were on time, start working and they were knowledgeable about their job. Thanks again. I will recommend Frosty Desert for sure.
Richard Mannis
Excellent installation and very professional installers!
Kevious Douglas
Enrique was very professional and extremely prompt. He was able to provide a second opinion shortly after our initial conversation on the phone. Excellent customer service. If & when I actually need services to be rendered, he will earn my business. Definitely recommend.
shiyong Li
The service was enthusiastic and professional. We will recommend them to more friends.
Janet Meyer
An endless list of problems with this company. Owned by chris and enrique with only 2 employees. Verbal contract REWRITTEN after install. First month, no operating unit. Chris wanted to use my one-time compressor replacement, just 30 days in! Install issues and contimated pipes due to human error. But they kept blaning my Eco smart thermostat.
The last straw...i have 3 years service contract, the seasonal tune up.
Two employees showed up finally, after Chris not logging my appointment, per Enrique, who also stated this was the 2nd appointment not logged by Chris for this day.
I called the morning of ,of course to reconfirm since NO ONE had rhe decency to reconfirm. Prepped to be home for the 2-4pm appointment wndow, since they decided to now squeeze me in.
At no time EVER did any one of these clowns tell me that i must provide my own air filters for the seasonal tune up.
When 2 reps entered my house at 3:55pm, they went right to work. At NO TIME did they ask me for MY 4 air filters that I never even knew about! They said they didnt have any when i saw them upstairs no where near the Return. Only when i asked did they tell me i have to buy filters. So, were they just going to skip filters since it wasnt being mentioned, ever, by anyone? Kinda important! I believe they just were goinh ton do a shoddy tune up. Miraculously they found some air filthers in their van. These were the cheapest, crappiest filters!
Then...the gaslighting by Chris.
He claims they gave me a good deal.for all the work they did at install. Uh, what does that have to do with you not showing up teady for seasonal tuneup?
He said i should have called to make the appointment, yet texting always worked prevoiusly with Chris. Wasnt this nice of him to BLAME me? He said to see the contract, oh, the one he produced while the crane was lifting unit into my yard? Slimy....
All talk.
Do yourself a favor, steer clear of Frosty Air. Smooth talkers up front who then reneigh on EVERYTHING! Buyer beware!
There are many other issues..but get the idea. Taking advantage of a senior...and blaming me for all their shortcomings.
Look at the crap filter they produced, on the left, compared to the quality of mine. Their cheap crap wouldnt even last a month in dusty Vegas.
I really now question all their 5 star ratings. They got their money... even while i still didnt have a working unit!
Suzanne Speich
Chris and his crew, Mileton and Juan helped me out tremendously with my AC needs. I would highly recommend Frosty Desert for anyone needing heating or cooling. Thank you.
Carolina Rondon
Thank you Chris for taking the time to explain everything down to me. A new AC unit was installed today and I’m definitely happy with the customer service and the pricing I was offered. Thank you so much!